I am writing regarding an unexpected deduction of 729 AED from my debit card today by Traclo Electric Company. I have not purchased any product or service from this company, nor have I knowingly given any authorization that would justify this payment. The transaction appeared suddenly and was a complete surprise to me. This is the first time such a deduction has occurred, and I am based in Dubai, UAE. Because the transaction is unauthorized from my side, I consider this deduction incorrect and highly concerning. I kindly request that the full amount of 729 AED be refunded to my account and that any possible subscription, agreement, or recurring payment linked to my card with Traclo Electric Company be cancelled so that no further unauthorized deductions are made. I expect this issue to be investigated urgently and resolved as soon as possible. I request your confirmation in writing once the refund has been processed and any future deductions have been blocked.
For the past five months, Tracelo has been charging ₺949 from my account without my knowledge. Since this was a card I rarely use, I only noticed when a payment delay occurred. I have never authorized these transactions, and I consider this an unauthorized withdrawal from my account. I have already...
Tracelo.com has been charging my account ₺949 every month without my knowledge or consent. This has happened three times, even though I have never used their services or even seen their app. I have received no product, no service, and no explanation, yet they continue deducting money from my accoun...
I hold a Mada card issued by Al Ahli, and on 31 of this month at around 1:30, a Tracelo online purchase transaction was carried out on my card that I do not recognize at all. The transaction was deducted from my account even though I did not make or authorize this payment. The last four digits of my...
I recently discovered an unauthorised card transaction from my Capitec account to Tracelohelp.com for the amount of R146.25 at around 11 o’clock. I never signed up for any service with this company, nor did I give any permission or consent for this deduction from my account. This situation has cause...
For the past few months, Tracello has been repeatedly withdrawing money from my account without my consent. These unauthorized charges have been happening across multiple months, and I’ve had enough. I never approved these deductions, and there is no explanation or notice given before the funds are ...
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