I purchased my brand-new Toyota Corolla 1.5 Dream approximately 13 months ago from Toyan, an authorized Toyota dealershi...p in Ankara. Shortly after the purchase, an engine oil leak developed. I was informed that the issue was caused by a faulty oil seal and the repair was carried out under warranty,
In June 2025, I purchased a brand-new Toyota C-HR. At only 500 km, the front shock absorbers turned out to be defective ...and had to be replaced under warranty. The vehicle is now at approximately 13,000 km, and it pulls strongly to the right whenever I press the accelerator. I have been taking the c
Approximately two months ago, I purchased a brand-new Toyota C-HR. On April 24, I took the vehicle to Toyota ASF Kartal ...authorized service for its 1,000 km maintenance inspection. During this visit, I specifically informed the service staff that the front windshield wiper was not functioning properl
I took delivery of my Toyota Hilux in August 2022. About 7 months later, in March 2023, I noticed that the air condition...ing was not cooling properly and took the vehicle to the authorized Toyota Çavdarlı Bursa service center on April 3, 2023. The required part was only supplied on September 15, 202
In September, I purchased a brand-new 2025 Toyota Proace City from Toyota Göktepe Plaza. When the vehicle reached just 6...0,000 kilometers, it developed an AdBlue system malfunction, and this issue has been ongoing for about a week. Since the day I bought the vehicle, I have used only Shell-branded Ad
I am experiencing a serious quality issue with my 2023 Toyota Corolla. Today, while opening the door under normal use, t...he interior door handle suddenly broke and came off in my hand without any force. For a vehicle with approximately 30,000 kilometers that is still relatively new, the fact that suc
My 2020 Toyota Corolla 1.8 Hybrid, with 156,000 kilometers, has recently started making a “clicking” noise from the susp...ension when turning. Because of this, I took the vehicle to the authorized Samsun Derindere Toyota service center. The service team stated that there is play in the axles and that
I own a 5‑year‑old Toyota Corolla with 50,000 km and a remaining 7‑year warranty. Despite this, the steering wheel on my... vehicle is visibly worn and deformed, which I do not consider normal for its age and mileage. About two weeks ago, I took my vehicle to the Bursa Toyota Çavdarlı authorized servic
On February 4, 2026, I brought my 2019 Toyota Corolla 1.8 Hybrid Flame X-Pack to Toyota Boranlar Mersin authorized servi...ce for its 90,000 km maintenance. During the inspection, a noise coming from the engine was noticed, but the exact cause of the problem could not be identified. Despite this, I was
I bought my Toyota Corolla 1.5 Dream, model year 2025, as a brand‑new vehicle on 3 May 2025. Around 9–12 December, the c...ar had to be towed to Ankara Toyota Toyan service because of an oil leak from the seal between the engine and the transmission. Although there was no impact, hit, or user error on
"Yetkili servis sorunumu çözdü "
I bought my 2023 Toyota Corolla brand new, and I’ve been experiencing various issues since the very first day. During th...e chip shortage period, I was told that vehicles were unavailable unless I paid an extra ₺150,000 off the books. I recorded this situation and reported it to the regional office, a
Toyota Proace City vehicles have an ongoing issue with a persistent spring squeaking noise that cannot be resolved perma...nently, even when the vehicle is under warranty. At the service center, the only solution offered is to apply oil to the springs, which temporarily reduces the noise, but the car n
I purchased my 2024 Toyota Corolla 1.8 Hybrid Dream. Before even a year had passed, a spontaneous crack appeared on the ...front bumper in an unrelated area. This damage occurred despite the fact that I have never been involved in any accident, collision, or impact with the vehicle. Believing it would
About two months ago, a crack appeared on the digital display screen of my 2023 Toyota Corolla. Although my vehicle is s...till under warranty, when I applied to the authorized service center Onatça in Sarıçam, Adana, I was informed after inspection that Toyota headquarters deemed the issue to be user-
For about a year, I have been experiencing a paint peeling problem with my Toyota Corolla. This issue continues to persi...st, and my grievance grows worse each day. To resolve the problem, I contacted the Öztoprak dealership in İskenderun. However, they did not open a service record and told me the p
We purchased our 2025 Toyota Corolla Hybrid Galaxy Full Package from the Sonkar dealership in Istanbul, paying ₺2,280,00...0 in full. The car currently has 8,000 km and is under warranty. Normally, only two people use the front seats. When we came to Bodrum for the summer, while I was abroad, guests ar
My 2023 Toyota Hilux has had an AdBlue pump failure for about 4 months, and the issue still has not been resolved. I too...k my vehicle to the Malatya Toyota authorized service center, where it stayed for 20 days. At first, I was told the pump would be replaced under warranty, but later they claimed it
About two months ago, I noticed rust on both the passenger and driver seats of my Toyota Yaris Cross. Since my vehicle i...s under warranty, I took it to the Aykon Gebze authorized service center. However, the service staff told me this was “normal” and said no action would be taken. Despite the vehic
On August 30, I took delivery of my Toyota C-HR from Toyota Gürses Istanbul. At the time of delivery, I noticed visible ...scratches on the vehicle. However, the delivery staff dismissed my concerns, stating, “This is not a scratch,” and treated us in an insulting and disrespectful manner, as if we wer
The multimedia system I purchased as an option for my 2020 Toyota Corolla 1.6 Vision has been malfunctioning continuousl...y for about two years. In addition, since the system’s version is not updated, many applications do not work properly; in particular, the Youtube.com app shows a “version insuffici
I left my Toyota Yaris Cross at the Bursa Çavdarlı Plaza service center on August 2, 2025, due to a noise coming from th...e front suspension while driving at low speeds. Although my vehicle has been at the service center for 9 days, no solution has been offered so far. Unless I contact the service cen
Dear Toyota Customer Service, I am writing to express my strong dissatisfaction and disappointment with a recent experie...nce involving your authorized service provider 'Muhittinoğlu Toyota Gaziantep', regarding my 2021 Toyota Corolla vehicle (license plate: 79 AAP 7**). Before the original manufactur
On April 17, 2024, I purchased a brand new Toyota Hillux Invincible from Samsun Toyota Plaza Derindere Koçak. I went to ...Samsun Toyota Plaza Derindere Koçak several times because I was hearing noises coming from the springs and spring connectors under the vehicle's body. On my first visit, the spring
