I own a 5‑year‑old Toyota Corolla with 50,000 km and a remaining 7‑year warranty. Despite this, the steering wheel on my vehicle is visibly worn and deformed, which I do not consider normal for its age and mileage. About two weeks ago, I took my vehicle to the Bursa Toyota Çavdarlı authorized service center regarding this issue. Although I clearly stated that the vehicle has a 7‑year warranty and is only 5 years old, I was told the steering wheel is out of warranty and that they would not take any action. I have always had all maintenance and previous work performed at authorized Toyota service centers, and I find it unacceptable that this wear issue is not covered under the warranty. I request that the steering wheel on my vehicle be replaced at no charge under warranty, and that this unjust refusal by the service be reviewed and corrected. I expect Toyota to honor its 7‑year warranty and resolve this issue as soon as possible.
I purchased a 2019 Toyota Corolla 1.6 Vision model, and I’m genuinely disappointed to see that the steering wheel is already worn and peeling in a specific area. The car has only 74,000 km on it, and it’s been well-maintained, so this kind of deterioration makes no sense for a vehicle of this age an...
My Toyota Corolla Cross developed a steering rack issue, and since the car is under warranty and has regular service maintenance, the dealership confirmed that the part would be replaced. However, 51 days have passed, and my car is still not repaired. My wife uses this car daily to take our child t...
On February 4, 2026, I brought my 2019 Toyota Corolla 1.8 Hybrid Flame X-Pack to Toyota Boranlar Mersin authorized service for its 90,000 km maintenance. During the inspection, a noise coming from the engine was noticed, but the exact cause of the problem could not be identified. Despite this, I was...
Dear Toyota Customer Service, I am writing to express my strong dissatisfaction and disappointment with a recent experience involving your authorized service provider 'Muhittinoğlu Toyota Gaziantep', regarding my 2021 Toyota Corolla vehicle (license plate: 79 AAP 7**). Before the original manufactur...
About two months ago, a crack appeared on the digital display screen of my 2023 Toyota Corolla. Although my vehicle is still under warranty, when I applied to the authorized service center Onatça in Sarıçam, Adana, I was informed after inspection that Toyota headquarters deemed the issue to be user-...
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