I had a booking with Payless Car Rental under the reference 21188670FR6 for a vehicle to be collected at Istanbul Sabiha... Gökçen Airport on 12 July 2026 at around 2:00 a.m. When I arrived at the counter, I was told that my reservation had supposedly not been confirmed in the system and that I would h
Between June 11 and June 16, I rented a Citroën C3 from the Payless Rent A Car office at Istanbul Airport. From the very... beginning, the staff were unhelpful, argumentative, and unprofessional. I witnessed unnecessary disputes involving several customers waiting in line, and no one seemed interested
I booked an international car rental through Yolcu360 and rented a vehicle from Payless in Bosnia and Herzegovina from M...ay 1–3. I returned the vehicle on time, in excellent condition, and without any damage. At the time of return, I was specifically told that there would be no additional charges or
I rented a Renault Clio from Payless Car Rental at Istanbul Sabiha Gökçen Airport for five days, from May 23 to May 28. ...The vehicle was provided with a half tank of fuel, and I returned it with approximately a quarter tank remaining. When I returned the vehicle, I discovered that my entire €150 sec
I rented a Fiat Egea from the Payless Rent A Car branch at Istanbul Sabiha Gökçen Airport. When I picked up the vehicle,... I was rushed through the paperwork and asked to sign several documents without being given enough time to read them. No one pointed out or explained any damage to the front bumper
On February 13, 2026, I rented vehicle 34 NKZ 303 from the Payless Rent A Car branch at Istanbul Sabiha Gökçen Airport. ...I returned the vehicle in full compliance with the rental agreement, with no damage or missing items. Despite this, the $128 security deposit authorization placed on my credit card
I rented a vehicle from the Payless branch at Istanbul Sabiha Gökçen Airport. Shortly after returning the car, I realize...d that I had accidentally left my eyeglasses inside the vehicle. I called the rental office within about 10 minutes, and the employee told me that they had found my glasses and pla
On November 22, 2025, I rented a vehicle from the Payless Rent A Car branch at Ankara Esenboğa Airport. I returned the v...ehicle in good condition and without any issues. However, the $107 security deposit authorization placed on my credit card has still not been released, even though nearly 20 days h
I rented a Hyundai i20 from Payless at Istanbul Airport. Just 15 minutes after picking up the vehicle, and only about 5 ...km away from the airport, one of the tires blew out. I was left waiting in the rain for approximately 2.5 hours while trying to get assistance. The company first instructed me to
I rented a Hyundai i20 through Payless at Belgrade Nikola Tesla Airport, Serbia, for the period September 26–29, 2025. M...y reservation number is 615485157. On September 26, 2025, my credit card was charged 6,413.04 RSD (approximately $57). When I arrived in Belgrade, the Payless office told me that
On August 27, 2025, I rented a Peugeot 206 from Payless Avis Rent A Car in Bratislava. At the time of pickup, I was requ...ired to provide an exceptionally high €1,800 security deposit. When I returned the vehicle, the company deducted €1,250 from my deposit, claiming there was minor damage to the car
I rented a car from the Payless branch at Istanbul Airport, and everything seemed to be going smoothly at first. Despite... my wife, who was an additional driver, not having her driver's license and ID with her, they checked her license via e-Devlet and added her as an additional driver without any iss
On August 4, 2024, I rented a car through Booking with confirmation number 730407919 and was directed to a company calle...d Payless in Belgrade. I arrived with my wife, children, and our luggage, without a place to stay. At the rental office, we were met by an arrogant and unhappy female employee who
I have not received a refund for the deposit I made with the Payless company in Montenegro. However, they went back on t...heir word and charged me, even though they had promised to refund the deposit within a month. When I called to inquire about it, they insisted that the deposit was an insurance fee
We rented a car through Payless via Booking.com from May 29th to June 3rd. Although we were told that the €300 deposit w...ould be refunded upon returning the car, we have not yet received our deposit back. Since Booking.com was the intermediary, I reached out to them for assistance and sent an email,
