I bought a 2025 Citroen Berlingo from Çetaş Bayrampaşa and due to the wrong chassis number being entered by the company,... I found out during the renewal process on 19.10.2026 that my vehicle had been without valid traffic insurance and comprehensive insurance for about one year. During this entire pe
I purchased a Citroën C5 Aircross in 2024 and recently noticed peeling and deformation around the Citroën logo on the st...eering wheel. This area is not a surface that is constantly touched or subjected to any unusual use, so I do not accept that this situation is due to user error. On 25.09.2026 I ap
I own a 2026 model Citroen C5 Aircross with only 15,000 kilometers on it, and I have been experiencing a transmission pr...oblem since September 2, 2026. Despite the vehicle being almost new, such a serious malfunction has occurred in a very short period of use. On September 3, 2026, I left my vehicle
I own a 2023 model Citroën C3 Aircross Feel, license under warranty until 31.10.2026 and currently at 25,154 km. On 17.0...9.2026 I delivered my vehicle to Arkas Citroën Gaziemir authorized service with a complaint that the air conditioner was not cooling, under warranty (work order no: 10917021). The
I am the owner of a Citroën C4 X which I delivered to Arkas Citroën Gaziemir in İzmir, Türkiye, on 28 August 2026 under ...warranty. The vehicle suddenly developed a malfunction and became completely unusable. The authorized service has not yet identified the cause of the fault and my vehicle is still
I own a Citroën C3 with the registration number YS17 E**, which I use in Mansfield, Great Britain. Around two months ago... I noticed that the lacquer on the red roof started peeling, and since then the situation has become dramatically worse. Large areas of the roof are now flaking off continuously an
In my 2025 Citroën ë-C4 X, I received the warnings “Electric Traction System Fault” and “ESP/ASR System Fault” while the... vehicle was still under warranty. These faults first appeared on April 10, 2026, when the vehicle had approximately 16,000 km on the odometer. Since that date, my vehicle has been
On 02/14/2025, I purchased a 2024 model Citroen Jumpy vehicle. A short time after taking delivery of the car, the warnin...g lights started coming on. When I turned the car off and waited 5 to 10 minutes before restarting it, the warning lights would go off and the problem would seem to resolve itself.
I am submitting this complaint because the warranty service for my vehicle, which is still covered by the manufacturer's.../distributor's warranty, was unlawfully refused, resulting in defective after-sales service. I am the owner of a Citroën C5 Aircross, license plate 34 M** 901, VIN VR7ACYHZXRL0569
I own two Citroën Berlingo vehicles that are both approximately 6 months old and have very low mileage, around 7,000 km.... Despite this, I was informed that one of the vehicles requires a transmission replacement and the other a complete engine replacement. For vehicles that are this new and with such
I am writing to report a serious warranty and engine failure issue involving my Citroën C4X. The vehicle’s first registr...ation date is May 4, 2023. However, I later discovered that the warranty had been activated on April 7, 2023, nearly one month before the vehicle was officially registered. Unfort
I am the owner of a 2024 model Citroën C5 Aircross 1.5 BlueHDi Shine Bold, which I purchased brand new from İstanbul Özt...ek Kartal on 20 February 2025. The vehicle currently has only 8,840 km on the odometer and was chosen specifically as a safe family car due to its heavily marketed advanced safety
I purchased a brand new Citroën C4X from Citroën Antoto in Konyaaltı, Antalya, on 14 May 2026 around 16:00. The vehicle ...was delivered to me as zero and I was led to believe it was a completely new, untouched car. On the morning of 15 May, the day after delivery, I had the vehicle inspected at an ind
I purchased my Citroen C4X 1.2 PureTech Max Full+Full Pack automatic in May 2025. About a month after purchasing the veh...icle, while driving on the highway at speeds of 100–120 km/h during a holiday trip to my hometown, I noticed a distinct vibration. Since the engine was still in the break-in period
On April 30, 2026, I purchased a brand-new Citroën C4 Max package vehicle from the Citroën Mersa Güngören dealership. Du...ring delivery, I immediately noticed scratches on the front bumper and informed the dealership staff about the issue right away. Although I specifically pointed out that the paint
I brought my Citroen C5 Aircross to an authorized service center on October 17, 2025, to benefit from a voluntary recall... campaign. The issue in question is the camshaft chain, which is widely known as a chronic problem in these vehicles. I dropped off my car at around 10:00 AM and was told I could p
I own a 2020 model Citroen C-Elysée vehicle and there is a known campaign for the camshaft chain, but despite this, the ...camshaft chain on my vehicle has not been replaced. I have been experiencing this issue for about 5 months and I believe that the camshaft chain problem is a factory-origin defect.
About a month ago, I took my vehicle to Gülan Otomotiv Sancaktepe service center for its first maintenance. After the se...rvice was completed and I received my car, I noticed that the hood support rod connection point was broken. This situation was very upsetting. When I reported the issue to the ser
We purchased a brand-new 2025 Citroën ë-C3 from Nev Oto in Tarabya, but we were given a defective vehicle from the very ...beginning. We were told that the car could be replaced with another one, yet for months we have been constantly delayed without any resolution. From day one, the key remote has no
At the end of January 2026, upon hearing a noise coming from the engine of my Citroën C‑Elysée, I initially consulted an... independent auto repair shop. The mechanics there informed me that the noise was originating from the timing chain, that this is a known factory defect, and that Citroën is curren
On March 4, I was involved in a single-vehicle accident with my Citroën C3 Aircross. A claim was opened on March 7 at th...e authorized Bursa Neskar service center. Following the inspection, I was informed that the vehicle sustained approximately $25,000 in damage. According to the service’s assessment
On March 7, 2026, I took my Citroen C5 Aircross 1.5 BlueHDi Feel Adventure to the Citroen Çetaş Büyükçekmece service cen...ter to take advantage of their voluntary camshaft chain replacement campaign. For a long time, I had been experiencing a noticeable chain noise in my vehicle when starting a cold e
I purchased my Citroën C3 Aircross as a brand-new vehicle on February 12, and at just 400 kilometers, it experienced a b...rake failure on February 22. Experiencing a failure in such a critical safety system so early on has caused serious concern and disappointment, especially as a new car owner. The v
"Ordu Ateş dealership called me, scheduled a service appointment, and took care of the necessary procedures; a huge burden was lifted off my shoulders. Even though it was delayed, let's say it ended well."
