On 02/14/2025, I purchased a 2024 model Citroen Jumpy vehicle. A short time after taking delivery of the car, the warnin...g lights started coming on. When I turned the car off and waited 5 to 10 minutes before restarting it, the warning lights would go off and the problem would seem to resolve itself.
I am submitting this complaint because the warranty service for my vehicle, which is still covered by the manufacturer's.../distributor's warranty, was unlawfully refused, resulting in defective after-sales service. I am the owner of a Citroën C5 Aircross, license plate 34 M** 901, VIN VR7ACYHZXRL0569
I own two Citroën Berlingo vehicles that are both approximately 6 months old and have very low mileage, around 7,000 km.... Despite this, I was informed that one of the vehicles requires a transmission replacement and the other a complete engine replacement. For vehicles that are this new and with such
I am writing to report a serious warranty and engine failure issue involving my Citroën C4X. The vehicle’s first registr...ation date is May 4, 2023. However, I later discovered that the warranty had been activated on April 7, 2023, nearly one month before the vehicle was officially registered. Unfort
I am the owner of a 2024 model Citroën C5 Aircross 1.5 BlueHDi Shine Bold, which I purchased brand new from İstanbul Özt...ek Kartal on 20 February 2025. The vehicle currently has only 8,840 km on the odometer and was chosen specifically as a safe family car due to its heavily marketed advanced safety
I purchased a brand new Citroën C4X from Citroën Antoto in Konyaaltı, Antalya, on 14 May 2026 around 16:00. The vehicle ...was delivered to me as zero and I was led to believe it was a completely new, untouched car. On the morning of 15 May, the day after delivery, I had the vehicle inspected at an ind
I purchased my Citroen C4X 1.2 PureTech Max Full+Full Pack automatic in May 2025. About a month after purchasing the veh...icle, while driving on the highway at speeds of 100–120 km/h during a holiday trip to my hometown, I noticed a distinct vibration. Since the engine was still in the break-in period
On April 30, 2026, I purchased a brand-new Citroën C4 Max package vehicle from the Citroën Mersa Güngören dealership. Du...ring delivery, I immediately noticed scratches on the front bumper and informed the dealership staff about the issue right away. Although I specifically pointed out that the paint
I brought my Citroen C5 Aircross to an authorized service center on October 17, 2025, to benefit from a voluntary recall... campaign. The issue in question is the camshaft chain, which is widely known as a chronic problem in these vehicles. I dropped off my car at around 10:00 AM and was told I could p
I own a 2020 model Citroen C-Elysée vehicle and there is a known campaign for the camshaft chain, but despite this, the ...camshaft chain on my vehicle has not been replaced. I have been experiencing this issue for about 5 months and I believe that the camshaft chain problem is a factory-origin defect.
About a month ago, I took my vehicle to Gülan Otomotiv Sancaktepe service center for its first maintenance. After the se...rvice was completed and I received my car, I noticed that the hood support rod connection point was broken. This situation was very upsetting. When I reported the issue to the ser
We purchased a brand-new 2025 Citroën ë-C3 from Nev Oto in Tarabya, but we were given a defective vehicle from the very ...beginning. We were told that the car could be replaced with another one, yet for months we have been constantly delayed without any resolution. From day one, the key remote has no
At the end of January 2026, upon hearing a noise coming from the engine of my Citroën C‑Elysée, I initially consulted an... independent auto repair shop. The mechanics there informed me that the noise was originating from the timing chain, that this is a known factory defect, and that Citroën is curren
On March 4, I was involved in a single-vehicle accident with my Citroën C3 Aircross. A claim was opened on March 7 at th...e authorized Bursa Neskar service center. Following the inspection, I was informed that the vehicle sustained approximately $25,000 in damage. According to the service’s assessment
On March 7, 2026, I took my Citroen C5 Aircross 1.5 BlueHDi Feel Adventure to the Citroen Çetaş Büyükçekmece service cen...ter to take advantage of their voluntary camshaft chain replacement campaign. For a long time, I had been experiencing a noticeable chain noise in my vehicle when starting a cold e
I purchased my Citroën C3 Aircross as a brand-new vehicle on February 12, and at just 400 kilometers, it experienced a b...rake failure on February 22. Experiencing a failure in such a critical safety system so early on has caused serious concern and disappointment, especially as a new car owner. The v
"Ordu Ateş dealership called me, scheduled a service appointment, and took care of the necessary procedures; a huge burden was lifted off my shoulders. Even though it was delayed, let's say it ended well."
On 5 March 2026, I visited the Citroën Erdemir dealership regarding a premature wear problem on the central horn area of... the steering wheel of my 2022 Citroën C5 Aircross, registration 34 FZR 364 and VIN VR7A45GFSNL039444. About a year ago I noticed that the rigid plastic part of the steering wheel
On February 17, 2023, I purchased a brand-new 2023 Citroën C5 Aircross from Konya Özkaymak. After some time, the vehicle... began leaking water from the roof, so I took it to the authorized Citroën service center in Konya. I was told the drainage channels had been cleaned, and the vehicle was returned
I purchased my brand-new 2025 model Citroën e-C3 on December 31, 2025. After using the vehicle without any issues for ap...proximately two months, it suddenly malfunctioned while I was driving on February 17, 2025, leaving me stranded in the middle of the road. My vehicle was towed to the authorized C
"It's already June 9th, but there's still no solution. What kind of brand is this, what kind of irresponsibility, I don't understand. We're already six months in, let's resolve it through legal means now, let's see the customer dissatisfaction. Shame on a company like yours."
I purchased a Citroen e-C3 from Citroen Gülan Sancaktepe and paid ₺1,400,000 in cash. About a month after buying the veh...icle, it broke down and left me stranded on the road because it did not charge. At the service, they told me that the sensor was defective. I delivered the car to Citroen Gülan San
On 12.02.2026 at 11:40, I went to Citroën Otokoç Gebze service with my newly purchased Citroën C-Elysée due to a fault t...hat is still continuing. At the service desk, I asked whether this fault would be covered under warranty, but I was told that they did not know whether it would be covered or not a
The Citroën e-C4X I purchased in June 2025 allows a significant amount of water to enter the cabin when the sunroof drai...nage channel becomes clogged. When I brought the vehicle to the authorized service center in Ankara on October 19, 2025 with this complaint, they simply cleaned the drainage channe
I own a Citroën C4X that is still under factory warranty and on 21 January 2026 the vehicle gave a brain/ECU fault. I to...ok my car to the Uşak Citroën authorized service Çağdaş Otomotiv and was informed that a spare part had to be ordered from abroad and that the delivery time would be around 60 days
