Unable To Access Kycport Account Due To Lost 2FA

Hello Sidra Chain Support Team, I am writing to request your help in regaining access to my Kycport account, as I have lost access to my Google Authenticator and can no longer generate the 2FA code required to log in. The email address linked to my account is: yamanit***[email protected]. My account has already completed KYC verification. I am ready to provide any necessary identification documents, facial verification, or additional information needed to confirm that I am the legitimate owner of the account. Unfortunately, I no longer have the backup key or recovery codes for my 2FA. I kindly request that you manually verify my identity and reset or remove the current two-factor authentication on my account. After my identity is verified, please help me set up a new 2FA method so that I can securely regain access to my account and my tokens. I would appreciate your urgent assistance with this matter, as I am currently locked out of my account and unable to access my assets.