Einhell

When I call you on the phone, the line drops just as I’m about to be connected, and this situation is really upsetting. I’m having to send you an email because I urgently need to reach technical service. My Einhell TE RS 18 Li device, with an invoice date of 23.11.2023, is not working, and I would l...

I delivered the TE-AG 125 CE product under warranty to the Einhell Ayvalık authorized service (Turkey) more than 1 month ago. When I called 5 days later, I realized that the device had not been looked at yet. They said they would get back to you, but they did not, when I called again, they said they...

Hello, I have been using your products for many years and own around 30 products from the Einhell brand. The battery of my Einhell TE-CD12 cannot be repaired, as I was told. When I tried to buy a replacement, I was informed that it was out of stock. I then contacted your German headquarters to purch...

I recently purchased the Einhell TP-CD 18/50 Li-i BL cordless hammer drill from Amazon after hearing about the brand’s quality and durability. Given today’s prices, I paid a significant amount for this product. To my surprise, it didn’t even come with a carrying case—neither a plastic one nor even a...

I’ve purchased many Einhell products in the past, but this is the first time I’ve encountered an issue. If I had known the company wouldn’t stand behind their product, I wouldn’t have bought from them. The filter latch of my Einhell TE-SV 18 Li cordless vacuum broke, and I wanted to order the part. ...

I purchased the Einhell TE-CD 18/50 Li-i BL cordless hammer drill as a home user, expecting a durable and maintenance-free tool due to its brushless motor. During the warranty period, the motor failed and was repaired. However, after only two more uses, the same issue occurred, and by this time, the...

I bought a vacuum cleaner from the Einhell brand called TE-VC 18 Solo. The product's motor stopped working. When I tried to get a spare part, they said they had it in stock. But they're selling the $150 motor for ₺900 without offering any warranty. I really need to stress how crucial this issue is. ...

Hello, the tabs on the filter insertion part of the Einhell brand rechargeable vacuum cleaner I bought on April 14, 2023, broke within 5 months. I purchased the same product in 2018, and after using it for 4-5 years, the motor burned out. That's when I decided to buy this new product. Interestingly,...