Request To Disable 2FA

I am writing to request urgent assistance with my Sidra Chain mobile app account. When the Sidra app recently went into maintenance approximately one to two months ago, I was logged out and, after the maintenance ended, I have been unable to log back into my account. I have lost access to my Google Authenticator app and therefore no longer have the Two-Factor Authentication (2FA) codes linked to my Sidra Chain account. Because of this, I am completely locked out and cannot access my funds or account features. My account details are as follows: Registered email address: mna***[email protected] Username: @nauman1***  I kindly request that you temporarily disable or reset the 2FA on my account so that I can log in again and then set up a new authentication method. I am ready to provide any identity verification or additional information you may require to confirm that I am the rightful owner of this account. I ask that this issue be resolved as soon as possible so that I can safely regain access to my Sidra Chain account.