Why does my Samsung TV screen go black?

I purchased my Samsung S21 FE phone in January 2025. Today, the screen glass cracked after the phone slipped from my hand. Even though the device is very new, I am disappointed to experience such an issue in such a short time. The phone had no previous damage or any other issues—the crack occurred d...

For the past 20 days, my Samsung Vu55BU8500 television has had a vertical darkened area about 10 cm wide on the screen. I purchased the product from the Samsung dealer in Düzce, and my invoice number is AGR 2023000001575. The installation was completed in January 2025. After the issue began, I conta...

I purchased a Samsung BU8500 model TV in 2022, and even though it hasn’t been three years yet, it has stopped playing movies from online streaming sites. I called customer service, and after trying a few settings without success, they told me, “Over time, your TV will no longer be able to play movie...

Before the warranty expired, a scratch appeared on the screen within a very short time. We sent it in for repair, and they said there was a “pixel defect.” It was supposedly fixed and returned to us. However, before even four years had passed, the TV screen completely stopped working despite having ...

I purchased my Samsung UE60AU8000UXTK model television from Samsung’s official website in November 2021 for approximately ₺14,000. Ten days ago, the screen completely lost its display. I chose Samsung expecting a long-lasting and high-quality product, but experiencing such a serious malfunction afte...

I purchased my Samsung UE50TU8000U 125 cm TV on February 22, 2021, and before it even completed one year, it developed a panel malfunction. I called the service under warranty, but instead of replacing the product with a new one, they replaced the panel with one imported from abroad. At that time, n...

I purchased my 65-inch Samsung QN90B TV in December 2022. The device suddenly malfunctioned without any external impact — the screen keeps flickering on and off. I am the sole user of the TV, and since I live at a different address, it has been used only occasionally. It is quite disappointing and s...

For about 10 days, I have been experiencing a screen display issue with my Samsung QLED TV (model: QE50Q60AAUXTK). I purchased the television on March 20, 2022, based on the Samsung sales representative’s recommendation, the brand’s reputation, and the representative’s assurance of product quality. ...

In October 2021, we purchased a Samsung QE65Q60AAUXTK model QLED TV from the Samsung store at Izmir Urla Bambu Shopping Center, and on September 6, 2025, it broke down, losing both sound and picture completely. When we called the authorized Samsung service, we were told it was an open cell screen fa...

My Samsung BU7500 TV had to undergo a full panel replacement within just two years because of a row of dead pixels across the screen. Unfortunately, only a year later, the same issue came back along with dark spots on the LEDs. As soon as the warranty expired, the brand refused to provide any suppor...

I have been using my Samsung 50TU8000 TV for about 3.5 years, and recently it started showing a serious issue: the screen flickers, turns itself on and off repeatedly, and now the television no longer powers up properly. Before contacting service, I did my research and discovered that this is a com...

I have been using my Samsung UE75NU8000T TV for six years without any issues. Then, while watching as usual, the screen suddenly went completely black and never recovered. I was told it is a panel failure, but no one could clearly explain the root cause of the problem. When I contacted Samsung serv...

I purchased my Samsung UE58TU7000 TV 4.5 years ago. Within just 4.5 years, it developed a serious panel failure and display problem; now the TV is completely unusable and won't turn on at all. I've been suffering from this since August 30, 2025. When I contacted Samsung customer service, they clearl...

I purchased my Samsung UE58TU7000 TV about 4.5 years ago from Media Markt Emaar. Despite such a short usage period, the television developed a serious panel failure and display problem. Since August 30, 2025, the TV has been completely unusable — the screen no longer works, and the device will not p...

I purchased my Samsung 65Q80BA TV on August 22, 2022, and just recently, on September 5, 2025, the screen failed completely. When I turned it on, there was sound but no picture. A Samsung service technician inspected it and explained that the LED panel had burned out and the mainboard also needed re...

About 2–3 weeks ago, my Samsung UE55BU8500 TV developed a screen blotching issue. The warranty had expired 10 months earlier, and I had purchased the product from Vatan Bilgisayar. I still have the invoice and all related documents. After the problem occurred, I contacted Samsung customer service, a...

I have been experiencing an issue with my Samsung QE65QN800B model 65-inch 8K UHD Smart TV for the past 3-4 months, where the screen randomly turns on and off by itself. Due to this, I delivered my TV to an authorized Samsung service center. During the first evaluation, I was informed that the power...

At the end of 2024, I purchased the Samsung Neo QLED QE55QN90CATXTK television from an official Samsung dealer as part of my dowry for my upcoming marriage. It was promoted as the best TV they offered and, due to the exchange rate at the time, I paid around $4,000. The TV was never used, as it was k...

My Samsung 58TU7000 TV developed a screen issue, just like many others have reported here. And, just like in almost every complaint, the problem occurred shortly after the warranty expired. I contacted Samsung, and the service team quoted me ₺23,487 for the repair. I chose Samsung thinking it would ...

On July 17, 2025, my Samsung A34 received a software update (version 7.0), and ever since then, my phone has become practically unusable. Multiple critical issues started the moment the update was installed, and I’m incredibly frustrated. First, when I try to watch videos online, the screen suddenl...

I’ve been using my Samsung A55 for about eight months without any issues—until now. Recently, I noticed a strange black spot appearing on the top-left corner of the screen, roughly the size of the front camera lens. It’s not visible when the phone is idle or displaying a static screen, but as soon a...

On 17/07/2025, I brought my Samsung Galaxy S22 Ultra to MTA Elektronik Servis San. ve Dış Tic. Ltd. Şti., the authorized Samsung service center in Bakırköy, to have the battery replaced because it was no longer holding a charge properly. I paid a battery replacement fee of ₺1780. I received my phone...

I’m deeply disappointed in my Samsung QLED TV. After the warranty expired, a thin black line suddenly appeared in the center of the screen. Shortly afterward, a white horizontal line formed at the bottom, and now the entire screen has gone completely black. I bought this TV based on Samsung’s strong...

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I purchased a Samsung Frame TV, expecting high-quality performance from a premium product. Unfortunately, from the moment I set it up, I’ve faced nothing but recurring problems. The most frustrating issue has been the appearance of screen scratches and lines, which reappeared even after a full scree...