Why does my Samsung TV screen go black?

I have been using a Samsung UE50TU8000UXTK television in Istanbul, Türkiye, for 4 years, and I am very disappointed with the problems that keep repeating with this device. For the last 2 days, the TV turns the screen on and off every second, only the Tizen logo appears briefly, and then the screen g...

I am using a Samsung 50TU8000 TV in Turkey, which I purchased from Trendyol. As of yesterday, the TV developed a panel problem and the screen went black. I had experienced the same problem with this TV once before, around two years ago, and now it has occurred again. Having the same panel issue repe...

I own a Samsung UE65HU7500L television and recently started experiencing serious screen panel issues during normal use. Around two weeks ago, dark areas and dimming began to appear on the screen, and these darkened sections have been increasing and spreading since then, which makes the television al...

About two weeks ago, I purchased a Samsung QE65Q7F5AUXTK smart TV from MediaMarkt’s Çekmeköy store in Istanbul. On the fourth day of use, the TV broke down, and the authorized service technician who came for inspection stated that there was a panel malfunction and that this was a manufacturing defec...

The respondent is Samsung Electronics Istanbul Marketing and Trading Ltd. Co., and the subject of this complaint is my request for the free repair or replacement with an equivalent product due to a defective good (QE65Q60CAUXTK TV). I purchased a Samsung 65-inch QLED television with model number QE6...

I own a Samsung QE55Q80AATXTK TV and for the last 10 days it has been showing a serious panel problem. There is significant light bleeding at the bottom center of the screen and the TV consistently fails its own built‑in internal picture diagnostic test. Because of this, I requested service. However...

I purchased my Samsung UE55BU8500UXTK television in December 2022. Shortly after the warranty period expired, the screen began to dim progressively, and within a short time, the device went completely dark and became unusable. In December 2025, I contacted the authorized service in Konak, İzmir, due...

I purchased a Samsung 58CU7000 television from Hepsiburada.com on February 26, 2024, and began using it on the same date. Before even two months had passed, in April 2024, screen darkening issues began to appear. When the authorized service visited for the first time, they merely told me to “manage ...

On April 2, 2025, at 5:54 PM, I purchased a Samsung UE70DU7100U television on an installment plan from the A101 store located in Suvaroğlu Neighborhood, İpekyolu, Van, for $1,280. While using the TV under normal conditions, and despite the fact that it was not exposed to any external impact, cracks ...

I purchased a Samsung QN70F television on 27 November 2025. During installation, the authorized Samsung service noticed that the screen of the TV was crooked/warped and immediately identified this as a defect. The service team took photos of the issue and informed me that they would discuss the matt...

I purchased the Samsung 65QN70F Neo QLED television on 28.10.2025, and after I started using the device, I noticed a serious quality issue. In particular, moving scenes are not smooth at all; they progress as if they are stuttering or moving frame by frame. Additionally, subtitles and white text on ...

I started experiencing a panel malfunction on my Samsung UE55TU800U television. The same issue had occurred once before, but at that time the device fixed itself, so I did not request service. For about 15 days now, the panel malfunction has returned and this time it has become permanent. When I res...

I purchased my Samsung S21 FE phone in January 2025. Today, the screen glass cracked after the phone slipped from my hand. Even though the device is very new, I am disappointed to experience such an issue in such a short time. The phone had no previous damage or any other issues—the crack occurred d...

For the past 20 days, my Samsung Vu55BU8500 television has had a vertical darkened area about 10 cm wide on the screen. I purchased the product from the Samsung dealer in Düzce, and my invoice number is AGR 2023000001575. The installation was completed in January 2025. After the issue began, I conta...

I purchased a Samsung BU8500 model TV in 2022, and even though it hasn’t been three years yet, it has stopped playing movies from online streaming sites. I called customer service, and after trying a few settings without success, they told me, “Over time, your TV will no longer be able to play movie...

Before the warranty expired, a scratch appeared on the screen within a very short time. We sent it in for repair, and they said there was a “pixel defect.” It was supposedly fixed and returned to us. However, before even four years had passed, the TV screen completely stopped working despite having ...

I purchased my Samsung UE60AU8000UXTK model television from Samsung’s official website in November 2021 for approximately ₺14,000. Ten days ago, the screen completely lost its display. I chose Samsung expecting a long-lasting and high-quality product, but experiencing such a serious malfunction afte...

I purchased my Samsung UE50TU8000U 125 cm TV on February 22, 2021, and before it even completed one year, it developed a panel malfunction. I called the service under warranty, but instead of replacing the product with a new one, they replaced the panel with one imported from abroad. At that time, n...

I purchased my 65-inch Samsung QN90B TV in December 2022. The device suddenly malfunctioned without any external impact — the screen keeps flickering on and off. I am the sole user of the TV, and since I live at a different address, it has been used only occasionally. It is quite disappointing and s...

For about 10 days, I have been experiencing a screen display issue with my Samsung QLED TV (model: QE50Q60AAUXTK). I purchased the television on March 20, 2022, based on the Samsung sales representative’s recommendation, the brand’s reputation, and the representative’s assurance of product quality. ...

In October 2021, we purchased a Samsung QE65Q60AAUXTK model QLED TV from the Samsung store at Izmir Urla Bambu Shopping Center, and on September 6, 2025, it broke down, losing both sound and picture completely. When we called the authorized Samsung service, we were told it was an open cell screen fa...

My Samsung BU7500 TV had to undergo a full panel replacement within just two years because of a row of dead pixels across the screen. Unfortunately, only a year later, the same issue came back along with dark spots on the LEDs. As soon as the warranty expired, the brand refused to provide any suppor...

I have been using my Samsung 50TU8000 TV for about 3.5 years, and recently it started showing a serious issue: the screen flickers, turns itself on and off repeatedly, and now the television no longer powers up properly. Before contacting service, I did my research and discovered that this is a com...