Samsung UE58TU7000U TV Malfunction | Request For A Permanent Solution

I have been experiencing a panel malfunction again with my Samsung UE58TU7000U television, which I purchased approximately five years ago. For the last two days the TV has been turning itself on and off, the sound comes on for 1–2 seconds and then the device shuts down again, so I am unable to use it at all. I encountered the exact same problem about two years ago. At that time I contacted your customer service, explained the situation and, thanks to your goodwill, the panel was replaced free of charge and I only paid the service fee. I appreciated this support and it strengthened my trust in the value Samsung places on customer satisfaction. However, having the very same fault reappear in such a short period of just two years has seriously increased my frustration and led me to think that this may be a chronic issue with this model. To ensure that my long‑standing trust in the Samsung brand is not damaged, I request that a permanent solution be provided so that this malfunction does not recur. In this context, I kindly ask you to repair my television free of charge or replace the panel again without any cost to me, and to provide the necessary technical support so that I can use the product safely and without interruption. You can reach me for any further information or to coordinate the service process at the contact details below: Name: Atilla Phone: +90 532 215 54 **   Country: Turkey