Daikin Sensira AC Faulty Installation and Authorized Service Refusal


In late 2025, I purchased a Daikin Sensira 12,000 BTU air conditioner from Dalgıçlar in Adana Seyhan. The initial authorized installation was severely botched, leaving gaps around the indoor unit, requiring unnecessary electrical rewiring, and omitting the winter drain hose. Although a second technician attempted fixes, the outdoor unit now produces periodic motor noises and leaks water. Local authorized service centers refuse responsibility, claiming they did not perform the original installation, and Daikin support has failed to respond. I demand that Daikin dispatch a qualified engineering team to reinstall the unit to factory standards free of charge or authorize a complete refund and uninstallation under consumer protection laws.
