Samsung Neo QLED TV Shows a Black Stripe After One Hour of Use

Samsung Neo QLED TV Shows a Black Stripe After One Hour of Use
Samsung Neo QLED TV Shows a Black Stripe After One Hour of Use
15

About two months ago I purchased a Samsung QE 65QN70F 65 inch 4K UHD Smart Neo QLED TV with built‑in satellite receiver. After using it for about an hour, a black stripe appears on the screen and this problem keeps repeating in the same way. Because the TV is still very new, I contacted the service and requested support. The service was set up, but unfortunately I did not receive any solution to the problem and the black stripe on the screen continues. I request that my television be handled under warranty without any further loss of time and that a definitive solution be provided, such as proper repair or, if necessary, replacement of the device, so that I can use the product without any display defect.

Cumhur
July 27 12:27 PM

You don't want to be contacted. I also opened my service record. I attached my invoice. I provided all my information and the serial number. You huge Samsung, you're cheating. You don't stand behind the product you sold. This way you'll lose even more customers.

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