On January 20, 2025, I purchased an S23 Pro Max model phone from the Vega Eskişehir Reeder store. I experienced an issue... where I could not hear the other party during calls. Since my device was still under warranty, I visited the store on August 6, 2025. I was informed that the same model was not av
I sent my Reeder S19 Max device to warranty service twice due to a shutdown problem. The first time, I was asked to pay ...a fee, but after posting on Xolvie, my device was replaced free of charge. However, the new device started having the same issue on the very first day I received it, which makes me
On Sunday, August 10, I purchased a Batteree model phone charging kit from the Reeder store at Kares AVM in Karabük city... center. At the time of purchase, I couldn’t test the wireless power bank inside the package because it had no charge, nor could I test the charging adapter. After charging the pro
I bought the Reeder S23 Pro 256 GB after years of using Apple products. The major reason was that my phone was stolen an...d I wanted a cheaper choice. I thought it would cover my fundamental needs, but I rapidly learned that I had made the wrong choice. The phone had big problems from the start: the n
After the most recent software update, my phone completely stopped recording videos. When I contacted the company about ...the issue, they admitted they were aware of the problem and told me that a new update would be released by the weekend to fix it. That was nearly a month ago, and there has been no
Years ago, I chose Reeder phones for my entire family due to the brand's local entrepreneurial roots. This decision, unf...ortunately, led to a string of persistent issues that have severely eroded my trust in the brand. My first Reeder S19 Max experienced critical malfunctions within a month – it woul
My P13 Blue Max Lite model phone, which I bought from Reeder, has an issue where the sound cuts in and out from both the... receiver and speaker, making it impossible to make phone calls. Because of this problem, I took my phone—still under warranty—to the Reeder authorized service center. However, the
I sent my Reeder device in for warranty service two months ago, and I still haven't heard anything back. I’m completely ...in the dark about whether the device has been lost, stolen, or is still under inspection—there’s been zero communication. I’ve reached out to the service center several times, but
I am filing a complaint about Reeder for not standing behind their brand or their devices. We purchased the S19 model ph...one a year ago for my father. Due to the phone’s inability to receive any network signal in our hometown, we visited the store located inside Samsun Vefa AVM. There, we exchanged t
Our brand-new Reeder phone broke down, so we took it to the service center. Before creating a service record, we were re...quired to contact customer service. The Reeder store made the call from our phone and then handed it back to us. During the conversation, they mentioned a campaign for the next mod
I purchased a Reeder S19 smartphone, but unfortunately, the camera isn't functioning because of a software problem. When... I reached out to the service center via the store, they quoted a service fee of ₺750 and even recommended replacing my phone for ₺1450. I'm really struggling to understand why I'm
I purchased two Reeder S19 Max 4GB RAM 128GB phones. One of them started draining its battery quickly and eventually sto...pped charging altogether. Since the phone could not charge, it turned off completely. When I plug it in while turned off, the screen displays a "not charging" symbol. I took my dev
Beware of the Reeder 55-inch Smart TV. Even though it is connected to the internet, it does not access Google Play Store..., does not update apps like Netflix, and frequently gives connection errors. When I reported the issue to customer service, they said it was a software problem and offered a replac
Unfortunately, the device I previously purchased from Reeder turned out to be faulty again. As a result, I had to go thr...ough my sixth phone replacement on January 31, 2025, which this time was done free of charge (in previous replacements, I paid between ₺300 and ₺600 each time). The previous device
After the Reeder P13 Blue Max L 2022 64 GB phone I purchased in 2022 malfunctioned, I bought the same model again, the R...eeder P13 Blue Max L 2021. However, the phone, which is still under warranty, constantly shuts down on its own. To resolve my issue, I took it to the Reeder store and requested a r
I got a Reeder S19 Max Pro S smartphone, and in less than a year, I had to replace it four times. Two of those replaceme...nts I had to pay for, and the other two were covered for me. I really expected the new phone to hold up, but just three months in, it started acting up again. I reached out to cust
My Reeder S19 Max Pro phone suddenly lost its screen display while in use. I sent it to the service center in Pendik Pen...dorya Shopping Mall, and the repair process took over 20 working days before the device was returned. During this time, I received a call informing me that my exact model wasn’t av
"I'm very thankful to the Reeder Company and Customer support service who resolved my issue within no time and provided me with a new mobile. I hope this brand will struggle more to maintain the standard of their products and will be a Leader of electronic products in the Republic of Turkiye."
On May 9, 2022, I purchased a Reeder smartphone from the Hepsiburada website. Over the past two years, I had to send the... phone in for repairs 4-5 times due to recurring issues. Each time, they claimed it was fixed and returned it to me. Close to the end of the warranty period, I took the phone to th
I bought the first S19 Max Pro, had issues in the first week, and got it replaced. A month later, another malfunction. T...hey said if I paid extra, they'd give me the upgraded model. So, I got the S23 256GB + case and screen protector. It turned out to be faulty too, got it replaced. The same story wi
I bought my Reeder S23 Pro Max device and haven't received any software or system updates since then. I'm having some pr...oblems with this. Whenever I check, the phone always shows that it's up to date. But I want to mention that the device is brand new and it runs on the Android operating system. Upd
I have a Reeder S19 Max 64 GB and a P13 Blue Plus 4 phone, and both of them are having some lag problems. I've brought u...p this issue before, and they said they would replace the phones, but it seems like all four of them have the same lag issue or I have to pay extra to get an upgrade. I'm not allow
On January 23, 2024, we bought two sets of the S23 Pro Max product from Güneşli Park store, taking advantage of a promot...ion: buy one, get one free, including 2 unbreakable screens and 2 cases. After installation, we experienced a loss of sound during calls, and during WhatsApp video calls, our voice
Ever since I got my new Reeder phone, I've been really disappointed. Since the beginning, it has been nothing but proble...matic. It seems to shut down and restart unexpectedly, remove contacts from my address book, and the charging is not reliable. I am fed up. I insist on an exchange, but they are re
