My P13 Blue Max Lite model phone, which I bought from Reeder, has an issue where the sound cuts in and out from both the receiver and speaker, making it impossible to make phone calls. Because of this problem, I took my phone—still under warranty—to the Reeder authorized service center. However, the service center stated that they would not repair the phone. Instead, they offered to let me purchase a different model by paying a ₺4000 price difference. I doubt there is any other example in the world of a company refusing to repair a product that is under warranty. As a so-called local and national brand, they’ve truly outdone themselves—congratulations.
After the Reeder P13 Blue Max L 2022 64 GB phone I purchased in 2022 malfunctioned, I bought the same model again, the Reeder P13 Blue Max L 2021. However, the phone, which is still under warranty, constantly shuts down on its own. To resolve my issue, I took it to the Reeder store and requested a r...
I purchased the Reeder P13 Blue 128 GB phone on September 8, 2022, only to find that the battery had swollen. Upon visiting the seller's store, I was directed to their customer service hotline. After reaching out, I was informed that the battery wasn't covered by warranty and, for a fee of ₺1500, th...
I purchased two Reeder S19 Max 4GB RAM 128GB phones. One of them started draining its battery quickly and eventually stopped charging altogether. Since the phone could not charge, it turned off completely. When I plug it in while turned off, the screen displays a "not charging" symbol. I took my dev...
I bought a Reeder P13 Blue Max Pro Lite 2022 4GB 64GB Blue mobile phone with a GENPA warranty from Hepsiburada.com using my dad's credit card. The phone suddenly shut down after an update and wouldn't turn back on. Despite multiple attempts to get help from Hepsiburada.com's customer service, they d...
My Reeder S19 Max Pro phone suddenly lost its screen display while in use. I sent it to the service center in Pendik Pendorya Shopping Mall, and the repair process took over 20 working days before the device was returned. During this time, I received a call informing me that my exact model wasn’t av...
Comments