I got a Reeder S19 Max Pro S smartphone, and in less than a year, I had to replace it four times. Two of those replacements I had to pay for, and the other two were covered for me. I really expected the new phone to hold up, but just three months in, it started acting up again. I reached out to customer service, and they told me to drop it off at the store for technical help. So, today I found out that they can't help me with any technical support. My choices are to either shell out for a new replacement or just take the phone as it is. This whole experience with Reeder has disappointed me, especially after getting several replacements. I'm regretting picking this brand because the ongoing problems have caused way more hassle than it's worth.
I bought the first S19 Max Pro, had issues in the first week, and got it replaced. A month later, another malfunction. They said if I paid extra, they'd give me the upgraded model. So, I got the S23 256GB + case and screen protector. It turned out to be faulty too, got it replaced. The same story wi...
I purchased two Reeder S19 Max 4GB RAM 128GB phones. One of them started draining its battery quickly and eventually stopped charging altogether. Since the phone could not charge, it turned off completely. When I plug it in while turned off, the screen displays a "not charging" symbol. I took my dev...
I have had problems by changing my Reeder s19 Max pro zoom device many times, the camera is broken, now I have an update problem on my phone, there is no sound to the other party, the solution center is very weak, I cannot connect to customer service, each time I try to reach out, I am either redire...
My Reeder S19 Max Pro phone suddenly lost its screen display while in use. I sent it to the service center in Pendik Pendorya Shopping Mall, and the repair process took over 20 working days before the device was returned. During this time, I received a call informing me that my exact model wasn’t av...
Years ago, I chose Reeder phones for my entire family due to the brand's local entrepreneurial roots. This decision, unfortunately, led to a string of persistent issues that have severely eroded my trust in the brand. My first Reeder S19 Max experienced critical malfunctions within a month – it woul...
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