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Reeder S 19 Phone Broke and Support Is Unresponsive
Ender
ReederFebruary 19, 2024 4:26 PM277
Ever since I got my new Reeder phone, I've been really disappointed. Since the beginning, it has been nothing but problematic. It seems to shut down and restart unexpectedly, remove contacts from my address book, and the charging is not reliable. I am fed up. I insist on an exchange, but they are requesting payment for the process. If a resolution or exchange is not provided, I will pursue legal action. Customers shouldn't have to deal with these problems; it's a breach of their rights.
February 21, 2024 5:33 PM (2 days after complaint)
Dear Customer, we attempted to call you, but we were unable to reach you. We kindly request that you send us documentation and your contact number to verify the validity of your complaint.
