Two years ago I bought a Philips AC1711/10 air purifier for about ₺9,000. The device worked very well until the filter w...as full, but when I wanted to buy a new filter, I realized that it is impossible to find a replacement filter anywhere. It is not available in any store or online. When I contacted
I purchased a Philips vacuum cleaner from the seller Teknouygun via Trendyol on 08.06.2026. I used the product for less ...than a minute just to test it, but it could not even properly pick up daily crumbs and did not meet the performance promised in the product description. In addition, the wiping hea
I purchased a Philips Avent breast pump from the E-bebek online store on 1 July 2026 for 4,799 TL. From the first day I ...received the product, the pump has not been working properly and does not provide suction, it cannot extract milk at all. Because of this issue I contacted both the seller and cust
I purchased a Philips Lumea BRI950 laser epilation device via Hepsiburada on 10 June 2025. Approximately 11 months after... purchase, the device stopped flashing. Although my product is invoiced and under warranty, I have been the party who has been victimized throughout this process. After the malfunc
I am writing to express my deep disappointment with the Philips steam generator iron, model PSG2000/80, which I purchase...d in Kosovo on 21.03.2026. We have only used the product once, yet it is already clear that there is a serious performance problem with this model. The main issue is that the iron
I purchased a Philips XC7043/01 upright vacuum cleaner from Hepsiburada on 24.03.2024, and my product is still under war...ranty. Despite using it carefully, the handle of the vacuum suddenly broke on 28.02.2026 while I was simply vacuuming crumbs from the floor during normal use. I did not hit or drop
On 12.07.2025, I purchased a Philips XC7055/01 upright vacuum cleaner online via Hepsiburada. Approximately four months ...after purchase, during ordinary use, the plastic part at the connection point between the pipe and the body cracked and broke while vacuuming. The product was not dropped or expose
I am writing to formally submit a complaint regarding the recent service process of my Philips device. The technician wh...o handled the device informed me that he would record a video while testing the device himself and send this video to the technical team, after which they would decide whether furt
On January 21, 2026, I placed order number 44116789141 through the Philips Turkey online store for the 3000 Series Hair ...Styler, model BHA301/00. About five minutes after placing the order, I wanted to cancel it, but I found that there was no option on the website to cancel an order. I then tried mul
I purchased a Philips cordless vacuum cleaner in May 2025. About two months after the purchase, the vacuum suddenly crac...ked and separated at the joint where the tube connects, without any misuse or external force. I sent the product to an authorized service center, and it was returned to me with the
I own a Philips AquaTrio 9000 Series vacuum cleaner, and a few days ago, while vacuuming my home under completely normal... conditions, I suddenly heard a cracking sound and realized that the dust container had broken. There was no impact, dropping, or external damage—the product broke during regular u
I have been using my Philips MG5730/15 Multigroom 5000 grooming set for a long time and had always been very satisfied w...ith its performance until today. However, the device suddenly stopped working without any warning — no loss of power, no unusual noise, and no signs of malfunction. It simply shut
I purchased a Philips 7000 Series upright vacuum cleaner from Vatan Bilgisayar, and after a short period of use the moto...r protection cover started to melt. Due to this melting, the device takes in air from that area and the vacuum cleaner no longer provides proper suction. I took the product to Vata
I sent the Philips brı953/01 IPL laser hair removal device I purchased from the Media Markt store to the service center ...under the 1+1 year extended warranty. However, there were serious errors in the process regarding the device. In the first shipment, the heads were mixed up and the wrong head was
I purchased the Philips Avent SCY906/1 baby bottle. After buying it, we were only able to prepare formula twice. On the ...third use, when we followed the instructions in the manual and kept the bottle in boiling water for five minutes, it melted and became unusable. I contacted Philips customer servic
About a month ago, when I picked up my Philips Aqua Trio New 9000 Series upright vacuum to use, I noticed that the head ...had suddenly detached. For the head to come off in this way, it would normally require a strong impact or unusual interference, but no such incident occurred. This was the first ti
I bought a Philips Avent bottle and spout, but unfortunately, the spout tip ripped after just a little while of using it.... It's totally expected for these parts to wear out or sustain damage, particularly because babies often chew on them. I was genuinely surprised and honestly a bit frustrated to fi
I purchased the well-reviewed Philips Azur iron, anticipating satisfactory performance based on the feedback from others.... Regrettably, my experience did not align with the positive reviews I had come across. The iron hardly gets warm, fails to produce steam effectively, and just doesn’t perform the
On 06/04/2023, I purchased a Philips SpeedPro cordless upright vacuum from 'Tema Marketler Zinciri', but the rotating me...chanism inside the bottom head has broken twice despite me paying for repairs each time. The service center claims that dust, hair, and similar debris accumulate around the mechani
I bought the Philips Shaver 3000x, specifically choosing it after reading in the features section that it was gentle and... would not cause irritation. I had high expectations, trusting the brand's reputation for quality. However, after just two uses, my first experience left my neck area completely ir
I purchased a Philips PSG7040 steam generator iron on October 18, 2024, and it has broken down twice since then. The fir...st issue was that steam, instead of coming from the iron, started leaking from the sides of the boiler. It was sent to service and returned. However, soon after, it began dripping
While using my Philips 8000 Series Aqua Plus vacuum, I noticed it started flexing more and more. Upon closer inspection,... I discovered a crack in the neck section. This damage was not caused by dropping the vacuum but appears to be a result of the pressure exerted during regular vacuuming movements.
While returning from Europe, I bought two Philips OneBlade Pro shavers. When I got home and tried to use them, one of th...em didn’t work at all, and the other broke down after 1-2 months. Since Philips products come with an international warranty, I went to an authorized Philips service center. I show
The Philips Lumea BRI 9500 epilator I purchased from Teknosa was sold to me as defective due to a manufacturing issue. W...hen I selected my skin type and pressed the "OK" button, I noticed that the device did not fire and the orange light kept blinking. I then delivered the product to the Philips tech
PHILIPS (US) represents the United States operations of the multinational technology brand Philips. It distributes consumer electronics, personal care devices, household appliances, and professional medical solutions across the United States market.
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