PHILIPS

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226 Complaints
PHILIPS
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Philips Cordless Vacuum Breaks Twice at the Same Joint

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Burcu
January 26, 5:12 pm
29
Philips Cordless Vacuum Breaks Twice at the Same Joint
Philips Cordless Vacuum Breaks Twice at the Same Joint
+1

Philips AquaTrio 9000 Defect Causes Dust Container and Wheel Failure

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Ebru
January 17, 2:49 pm
12

Request For Support Regarding Philips MG5730/15 Grooming Device Failu

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Mehmet
December 13, 2025 12:58 am
30

Motor Protection Cover Melted on My Philips 7000 Vacuum and Service Refused Repair

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İsmail
December 09, 2025 8:13 pm
37

Philips Mishandled My BRI953/01 IPL Device Warranty and Keeps Delaying Repairs

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Bilge
October 18, 2025 11:44 pm
61

Philips Avent SCY906/1 Bottle Melted

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Kezban
October 11, 2025 4:26 pm
35

Philips Aqua Trio 9000 Vacuum Head Detached and I Was Asked to Pay

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Tuğba
September 16, 2025 3:35 pm
45
Philips Aqua Trio 9000 Vacuum Head Detached and I Was Asked to Pay
Philips Aqua Trio 9000 Vacuum Head Detached and I Was Asked to Pay

Philips Brr454/00 Facial Epilation Device Failed on First Use

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Ali
September 11, 2025 11:21 am
54
1
Buğra is completely dissatisfied with the result

Philips Lumea Laser Device Stopped Flashing and Service Center Failed to Fix or Replace

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Buğra
July 22, 2025 9:38 am
87
1
Müge is completely dissatisfied with the result

I Cannot Find a Replacement Spout Tip for Philips Avent Bottle

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Müge
May 23, 2025 12:58 pm
20
I Cannot Find a Replacement Spout Tip for Philips Avent Bottle
I Cannot Find a Replacement Spout Tip for Philips Avent Bottle

Philips Azur Iron Failed to Heat or Steam Properly - Left Me Regretting My Choice

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Duygu
April 16, 2025 3:31 pm
6
Philips Azur Iron Failed to Heat or Steam Properly - Left Me Regretting My Choice
Philips Azur Iron Failed to Heat or Steam Properly - Left Me Regretting My Choice
Philips Azur Iron Failed to Heat or Steam Properly - Left Me Regretting My Choice
1
Ensar is completely dissatisfied with the result

PHILIPS SpeedPro Keeps Breaking and They Charge Me for a Known Defect

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Ensar
February 20, 2025 5:48 pm
9
PHILIPS SpeedPro Keeps Breaking and They Charge Me for a Known Defect
PHILIPS SpeedPro Keeps Breaking and They Charge Me for a Known Defect
PHILIPS SpeedPro Keeps Breaking and They Charge Me for a Known Defect
PHILIPS SpeedPro Keeps Breaking and They Charge Me for a Known Defect
+2
1
Bablı is completely dissatisfied with the result

Philips Shaver 3000x Gave Me Severe Irritation and Refused My Refund Request

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Bablı
February 07, 2025 10:36 am
34
Philips Shaver 3000x Gave Me Severe Irritation and Refused My Refund Request
Philips Shaver 3000x Gave Me Severe Irritation and Refused My Refund Request
1
Yeliz is completely dissatisfied with the result

Philips Did Not Replace My Faulty PSG7040 Steam Generator Iron Despite Issues

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Yeliz
January 29, 2025 5:43 pm
64

Philips 8000 Series Aqua Plus Vacuum Neck Cracked During Use

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Burak
January 21, 2025 10:01 pm
18
Philips 8000 Series Aqua Plus Vacuum Neck Cracked During Use
Philips 8000 Series Aqua Plus Vacuum Neck Cracked During Use
Philips 8000 Series Aqua Plus Vacuum Neck Cracked During Use
Philips 8000 Series Aqua Plus Vacuum Neck Cracked During Use

PHILIPS Refused to Honor Warranty for My Faulty OneBlade Pro Shavers

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Ahmet
January 16, 2025 2:54 am
17

Philips Sold Me a Defective Lumea BRI 9500 and Ignored My Service Requests

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İrem
December 20, 2024 12:40 pm
47
Philips Sold Me a Defective Lumea BRI 9500 and Ignored My Service Requests
1
Burcu is completely dissatisfied with the result

Philips Refused to Cover My Airfryer’s Rusted Basket Claiming User Error

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Burcu
December 11, 2024 11:15 pm
23

Philips Refuses to Cover Broken Part on My Aqua Trio 9000 Vacuum After 7 Months

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Cebrail
September 25, 2024 3:36 pm
94
Philips Refuses to Cover Broken Part on My Aqua Trio 9000 Vacuum After 7 Months
Philips Refuses to Cover Broken Part on My Aqua Trio 9000 Vacuum After 7 Months
1
Ercan is completely dissatisfied with the result

Philips Mg7950/15 Wet And Dry Shaver Started Malfunctioning After Shower Usage

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Ercan
September 08, 2024 10:22 pm
33
Philips Mg7950/15 Wet And Dry Shaver Started Malfunctioning After Shower Usage
Philips Mg7950/15 Wet And Dry Shaver Started Malfunctioning After Shower Usage
1
Emin is completely dissatisfied with the result

My Philips Product Keeps Leaking Despite Multiple Repairs

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Emin
August 17, 2024 2:21 pm
29
My Philips Product Keeps Leaking Despite Multiple Repairs
My Philips Product Keeps Leaking Despite Multiple Repairs
+1
1
Selcuk is completely dissatisfied with the result

Philips Aqua Trio 9000 Vacuum Cleaner Brush Warranty Confusion

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Selcuk
August 12, 2024 10:04 am
101
1
Bilal is completely dissatisfied with the result

Philips BRI921/00 Lumea IPL Device Caused Skin Discoloration

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Bilal
July 15, 2024 2:28 pm
49
Philips BRI921/00 Lumea IPL Device Caused Skin Discoloration
Philips BRI921/00 Lumea IPL Device Caused Skin Discoloration

Philips Lumea SC1997/00 Advanced Corded IPL Laser Hair Removal Device Not Working

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Ceyda
July 15, 2024 1:39 am
30

Frequently Asked Questions (FAQ)

What does Philips warranty cover?
After the date of purchase, Philips offers a specific warranty on its products. As long as a valid proof of purchase is presented within the qualifying period, defects brought on by poor materials and workmanship will be corrected or replaced at Philips' expense. Please review the details of the product warranty for any exclusions that may apply to it. Warranty policies for Philips TVs, Monitors, Phones, Projectors, Audio-, Video-, Fax-, Dictation products, Automotive Mobility accessories, water care, and Lamps are among the different categories of products; warranty times vary based on these categories.
How do I claim a Philips warranty?
Proof of purchase (POP) is required to claim Philips's warranty for a new product. Be sure the product is handled correctly and used according to its instructions. Also, check your product's warranty before claiming it. The warranty period starts when you buy the device and expires when the warranty literature says it does. Customer service may ask for more information or troubleshoot the issue over the phone.
Why is my Philips TV screen so dark?
Cable connection issues commonly cause TV black screens, issues with input devices, or outdated firmware updates. In the worst-case scenario, the power supply board could have malfunctioned. However, perhaps the most common cause of a black screen is connection issues, so it can be said that a loose cable might be causing this problem.
How do I get a refund from Philips?
The company has varying refund policies. Regarding Philips' top innovations listed on their website, follow these steps: Sign up as a My Philips member and register your new product purchased from a local authorized retailer within 30 days of purchase. Use the product for a minimum of 7 days to a maximum of 30 days. If you are unsatisfied with the product, complete the money-back guarantee Claim Form provided by Philips. Return the product, in its original packaging, with the official Claim Form and the original purchase receipt within 30 days of purchase to Philips Consumer Care.
How can I contact Philips?
To contact Philips during their customer service hours, Monday through Saturday, from 9 am to 9 pm EST, you can call their customer support line at 1-833-259-1605 for subscription support. Their customer service hours are from 9 am to 6 pm ES on Sunday. You can also reach out to Philips for support through their online support portal at 1-866-309-3263 or by engaging in a chat on their website at www.usa.philips.com.

About Philips

Philips is a Dutch multinational corporation that produces various electronics and appliances for consumers and businesses. With a history dating back to the late 19th century, Philips has established itself as a leader in the electronics industry, known for their innovative products and commitment to quality. Philips offers a range of products, including home appliances, personal care products, lighting solutions, and medical equipment.

One of the standout features of Philips' products is their focus on connectivity and convenience. Many of their products are designed to be controlled via smartphone apps or voice commands, allowing users to adjust settings and access features easily. Additionally, Philips' products are known for their energy efficiency and sustainability, with many appliances and lighting solutions designed to reduce energy consumption and minimize environmental impact. With such a diverse range of products and a commitment to quality and innovation, it's no wonder that Philips has become a household name worldwide.