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PHILIPS

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PHILIPS

Complaints

217 complaints
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Philips Avent breast pump does not work from the first day

14

I purchased a Philips Avent breast pump from the E-bebek online store on 1 July 2026 for 4,799 TL. From the first day I ...

Philips Lumea BRI950 Warranty Claim Ended With Inadequate Refund

31

I purchased a Philips Lumea BRI950 laser epilation device via Hepsiburada on 10 June 2025. Approximately 11 months after...

Philips PSG2000/80 Steam Iron Stains Clothes After First Use

54

I am writing to express my deep disappointment with the Philips steam generator iron, model PSG2000/80, which I purchase...

Philips XC7043/01 Cordless Vacuum Handle Broke Under Warranty

36

I purchased a Philips XC7043/01 upright vacuum cleaner from Hepsiburada on 24.03.2024, and my product is still under war...

Philips XC7043/01 Cordless Vacuum Handle Broke Under Warranty

Philips XC7055/01 Vacuum Pipe Cracked - Warranty Issue

34

On 12.07.2025, I purchased a Philips XC7055/01 upright vacuum cleaner online via Hepsiburada. Approximately four months ...

Philips XC7055/01 Vacuum Pipe Cracked - Warranty Issue
Philips XC7055/01 Vacuum Pipe Cracked - Warranty Issue
Philips XC7055/01 Vacuum Pipe Cracked - Warranty Issue

PHILIPS Device Returned Without Proper Inspection Or Technical Evaluation

37

I am writing to formally submit a complaint regarding the recent service process of my Philips device. The technician wh...

PHILIPS Device Returned Without Proper Inspection Or Technical Evaluation
PHILIPS Device Returned Without Proper Inspection Or Technical Evaluation
+2

Philips Refused to Cancel My Order and Delayed My Refund

30

On January 21, 2026, I placed order number 44116789141 through the Philips Turkey online store for the 3000 Series Hair ...

Philips Cordless Vacuum Breaks Twice at the Same Joint

78

I purchased a Philips cordless vacuum cleaner in May 2025. About two months after the purchase, the vacuum suddenly crac...

Philips Cordless Vacuum Breaks Twice at the Same Joint
Philips Cordless Vacuum Breaks Twice at the Same Joint
+1

Philips AquaTrio 9000 Defect Causes Dust Container and Wheel Failure

65

I own a Philips AquaTrio 9000 Series vacuum cleaner, and a few days ago, while vacuuming my home under completely normal...

Request For Support Regarding Philips MG5730/15 Grooming Device Failu

61

I have been using my Philips MG5730/15 Multigroom 5000 grooming set for a long time and had always been very satisfied w...

Philips Mishandled My BRI953/01 IPL Device Warranty and Keeps Delaying Repairs

116

I sent the Philips brı953/01 IPL laser hair removal device I purchased from the Media Markt store to the service center ...

Philips Avent SCY906/1 Bottle Melted

72

I purchased the Philips Avent SCY906/1 baby bottle. After buying it, we were only able to prepare formula twice. On the ...

Philips Aqua Trio 9000 Vacuum Head Detached and I Was Asked to Pay

82

About a month ago, when I picked up my Philips Aqua Trio New 9000 Series upright vacuum to use, I noticed that the head ...

Philips Aqua Trio 9000 Vacuum Head Detached and I Was Asked to Pay
Philips Aqua Trio 9000 Vacuum Head Detached and I Was Asked to Pay

Philips Brr454/00 Facial Epilation Device Failed on First Use

88

On 25.08.2025, I purchased a Philips Brr454/00 Facial Epilation Device through Hepsiburada with order number TR120250000...

I Cannot Find a Replacement Spout Tip for Philips Avent Bottle

77

I bought a Philips Avent bottle and spout, but unfortunately, the spout tip ripped after just a little while of using it...

I Cannot Find a Replacement Spout Tip for Philips Avent Bottle
I Cannot Find a Replacement Spout Tip for Philips Avent Bottle

PHILIPS SpeedPro Keeps Breaking and They Charge Me for a Known Defect

108

On 06/04/2023, I purchased a Philips SpeedPro cordless upright vacuum from 'Tema Marketler Zinciri', but the rotating me...

PHILIPS SpeedPro Keeps Breaking and They Charge Me for a Known Defect
PHILIPS SpeedPro Keeps Breaking and They Charge Me for a Known Defect
PHILIPS SpeedPro Keeps Breaking and They Charge Me for a Known Defect
PHILIPS SpeedPro Keeps Breaking and They Charge Me for a Known Defect
+2

Philips Shaver 3000x Gave Me Severe Irritation and Refused My Refund Request

113

I bought the Philips Shaver 3000x, specifically choosing it after reading in the features section that it was gentle and...

Philips Shaver 3000x Gave Me Severe Irritation and Refused My Refund Request
Philips Shaver 3000x Gave Me Severe Irritation and Refused My Refund Request

Philips Did Not Replace My Faulty PSG7040 Steam Generator Iron Despite Issues

93

I purchased a Philips PSG7040 steam generator iron on October 18, 2024, and it has broken down twice since then. The fir...

Philips 8000 Series Aqua Plus Vacuum Neck Cracked During Use

84

While using my Philips 8000 Series Aqua Plus vacuum, I noticed it started flexing more and more. Upon closer inspection,...

Philips 8000 Series Aqua Plus Vacuum Neck Cracked During Use
Philips 8000 Series Aqua Plus Vacuum Neck Cracked During Use
Philips 8000 Series Aqua Plus Vacuum Neck Cracked During Use
Philips 8000 Series Aqua Plus Vacuum Neck Cracked During Use

PHILIPS Refused to Honor Warranty for My Faulty OneBlade Pro Shavers

95

While returning from Europe, I bought two Philips OneBlade Pro shavers. When I got home and tried to use them, one of th...

Philips Sold Me a Defective Lumea BRI 9500 and Ignored My Service Requests

163

The Philips Lumea BRI 9500 epilator I purchased from Teknosa was sold to me as defective due to a manufacturing issue. W...

Philips Sold Me a Defective Lumea BRI 9500 and Ignored My Service Requests

Frequently Asked Questions

To contact Philips during their customer service hours, Monday through Saturday, from 9 am to 9 pm EST, you can call their customer support line at 1-833-259-1605 for subscription support. Their customer service hours are from 9 am to 6 pm ES on Sunday. You can also reach out to Philips for support through their online support portal at 1-866-309-3263 or by engaging in a chat on their website at www.usa.philips.com.

About Philips

Philips is a Dutch multinational corporation that produces various electronics and appliances for consumers and businesses. With a history dating back to the late 19th century, Philips has established itself as a leader in the electronics industry, known for their innovative products and commitment to quality. Philips offers a range of products, including home appliances, personal care products, lighting solutions, and medical equipment.

One of the standout features of Philips' products is their focus on connectivity and convenience. Many of their products are designed to be controlled via smartphone apps or voice commands, allowing users to adjust settings and access features easily. Additionally, Philips' products are known for their energy efficiency and sustainability, with many appliances and lighting solutions designed to reduce energy consumption and minimize environmental impact. With such a diverse range of products and a commitment to quality and innovation, it's no wonder that Philips has become a household name worldwide.