Philips Sonicare toothbrush stops charging after several uses, how can I return it and get a refund quickly?

Xolvie Resolution Specialist December 04, 2024 4:18 pm

You can return your Philips Sonicare toothbrush for a refund or a new one if it stops charging after a few uses.

Philips lets you return rechargeable Sonicare goods and get your money back within 90 days. Visit [Philips Money Back](https://www.philipsmoneyback.com/) to start the return process if you're still within this time frame.

You will need to show your original sales ticket and may be asked to give more information about what you bought. Give them 6 to 8 weeks to finish.

If it's been more than 90 days since you bought it, the toothbrush comes with a two-year guarantee. Get in touch with Philips' customer service to report the problem and ask for a repair.

To speed up the process, give your product's model number, serial number, and proof that you bought it. Philips might give you steps to take before replacing the product.

For customers outside of the U.S., return procedures and warranty terms may be different. For specific directions, go to the Philips website for your country or call customer service in your country.

If the problem remains unresolved, consider filing a complaint on Xolvie to raise awareness about the issue and inform others.

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