On September 27, I purchased a double-collar, neoprene-look jacket from the Oysho store at Bursa Sur Yapı Marka Mall in ...Bursa by placing an online order through the store, as the product in my size was not available on the sales floor. On September 28, I received an email stating that my order had b
On September 28, 2025, I placed an order on the Orcanic Scarf website for the Premium Oysho Edoril Two-Piece Set TK10025...5 – Navy – Size 2 (40–42) (Order No: 1017450). It has now been over a month, and my order still has not been shipped. When I contacted customer service, I was told that orders wou
On October 6, 2025, I placed an online order with Oysho (Order No: 60056824569) to purchase a pair of boots. During chec...kout, it was stated that delivery would take 1–3 days, yet it has now been six days and the order still hasn’t been delivered. The delivery was supposed to be handled by Kargoist,
I ordered a medium-sized Oysho snap-button pants through Trendyol (Order No: 10552822518). After the order was marked as... shipped, it was returned to the seller before ever reaching me. However, it’s now been almost 10 days, and my $87 (2,540 TRY) refund still hasn’t been processed. The return status
On September 15, 2025, I placed an order (#60056184617) from Oysho’s online store. My order included leggings, a sweatsh...irt, a jacket, and a t-shirt totaling ₺22,390. The delivery address was in Çekmeköy, Istanbul, and the estimated delivery date was September 25, 2025. However, as of today, October
On September 27, 2025, I placed an order (No: 60056528869) on Oysho’s official website for an Aerogel jacket and Comfort...lux leggings, totaling $158. It’s now been a full week, yet my order still hasn’t been shipped. The delivery address is Bağcılar, Istanbul. When I contacted Oysho customer servi
On September 27, 2025, at 1:41 p.m., I purchased a bag from the Oysho store in Ankara Gordion, paying $58. Since the ite...m wasn’t available in the store, I was told it would be ordered from another location and would arrive by Wednesday at the latest. I was also told I would receive a message once it
On September 5, 2025, I placed an order (No: 60080904310) through Oysho’s online store, choosing the “Pick Up In-Store” ...option for the store. During checkout, it was clearly stated that the item would be ready for pickup on September 9, 2025. However, when that date arrived, the order was still not
On July 12, 2025, I placed an order (No: 60078979906) at an Oysho store and paid in cash. I was informed that the delive...ry would take about two weeks, but it has now been over a month, and my order still hasn’t been delivered to my address. I contacted the store regarding the delay, but they said t
I placed an order from the Oysho online store on the morning of February 10, and 2 hours later I chose the delivery meth...od to the store. When I went to the store, they told me that my order was not included in the store's system, they did not deliver the product, I called the call center and they sa
I placed an order from Oysho on February 1, 2025. The system showed that my package would be delivered by February 5, bu...t for days, the status just said “in transit” with no updates. Today, I called the shipping company to check, using the tracking number provided. However, they told me the trackin
I placed an online order with Oysho on January 18, 2025, but it has not been delivered to me, and my package appears to ...be lost. Despite informing Oysho’s WhatsApp support team about the situation over the past five days, I have received neither a response nor a refund. They keep delaying the matter
I ordered a pair of leggings from Oysho, with an estimated delivery date of December 4. While the order status shows tha...t it was out for delivery, the package never arrived. The tracking number is inaccessible, and no one has reached out to inform me about any delays or issues. As a customer, why a
I placed an order with Oysho, and since yesterday, the tracking status showed it was out for delivery. However, now it s...tates "undeliverable," which is completely inaccurate. I was in my dorm all day, and no one attempted to contact me or deliver the package. I didn’t even receive a phone call. This
I placed an online order (No. 60070429404) with Oysho on November 27, 2024, and paid in full. The estimated delivery dat...e was December 2, but it still hasn’t been shipped. For two days, I’ve been reaching out to customer service with no resolution. When I called the support center, I was told there’
I ordered discounted items from Oysho, but they were marked as delivered even though I never received them. After reachi...ng out, I was told that the package was damaged during shipping and returned. However, only one of the two items has been refunded, while the other remains unresolved. What’s wors
On August 23rd, I made an online purchase from OYSHO, and the products were then handed over to Kargoist on August 24th.... Unfortunately, I have yet to receive them. I've reached out to OYSHO customer service and Kargoist multiple times, but unfortunately, I haven't received a satisfactory response or
I never received my Oysho shipment, which was handled by Kargoist and reported as delivered. The barcode number for the ...shipment is 24565435254400100037. Even though I reported this issue two days ago, no action has been taken. I would appreciate it if Oysho could promptly process a refund for the p
On February 11th, I ordered ₺4,370 online for delivery at the Oysho Akasya store. By February 14th, only one item had ar...rived at the store, and it was too big, so I returned it and bought a smaller size. The remaining things in my order arrived late at the store, and since I was traveling, I returne
I bought a pair of leggings from Oysho on February 3rd. The order number is 60036281715. Apparently, they were shipped, ...but they have been sitting at a company called Kargoist for approximately 10 days now. I'm unable to get in touch with the courier company, and Oysho's efforts to speed up the proc
