I ordered discounted items from Oysho, but they were marked as delivered even though I never received them. After reaching out, I was told that the package was damaged during shipping and returned. However, only one of the two items has been refunded, while the other remains unresolved.
What’s worse is that Oysho refuses to help further, cutting off communication with a dismissive "we can't assist." If discounted products won’t be honored, why list them in the first place? I purchased these items at a specific price, and I demand to receive them at the original discounted rate.
Oysho, this behavior is unacceptable. I expect you to resolve this issue promptly and fulfill my order as purchased.
I placed an order from the Oysho online store on the morning of February 10, and 2 hours later I chose the delivery method to the store. When I went to the store, they told me that my order was not included in the store's system, they did not deliver the product, I called the call center and they sa...
I ordered a pair of leggings from Oysho, with an estimated delivery date of December 4. While the order status shows that it was out for delivery, the package never arrived. The tracking number is inaccessible, and no one has reached out to inform me about any delays or issues. As a customer, why a...
On December 3, I placed an order through the Oysho app for delivery to the Forum Istanbul store. My order was shipped on December 4. Typically, store pickup orders arrive the next day, but by December 6, I still hadn’t received it. Upon checking the shipping status, I saw that it was marked as deliv...
I placed an order with Oysho, and since yesterday, the tracking status showed it was out for delivery. However, now it states "undeliverable," which is completely inaccurate. I was in my dorm all day, and no one attempted to contact me or deliver the package. I didn’t even receive a phone call. This...
On August 23rd, I made an online purchase from OYSHO, and the products were then handed over to Kargoist on August 24th. Unfortunately, I have yet to receive them. I've reached out to OYSHO customer service and Kargoist multiple times, but unfortunately, I haven't received a satisfactory response or...
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