I placed an online order with Oysho on January 18, 2025, but it has not been delivered to me, and my package appears to be lost. Despite informing Oysho’s WhatsApp support team about the situation over the past five days, I have received neither a response nor a refund. They keep delaying the matter, and it seems like they only take action when I reach out to them. I have provided all the necessary details, including my order number and proof of payment, but no progress has been made. Each time I contact support, I am met with vague responses, and no concrete solution is offered. This lack of professionalism is disappointing, and I am now left without the product I ordered or my money. I expect Oysho to resolve this issue promptly and compensate for the inconvenience caused.
I placed an order from Oysho on February 1, 2025. The system showed that my package would be delivered by February 5, but for days, the status just said “in transit” with no updates. Today, I called the shipping company to check, using the tracking number provided. However, they told me the trackin...
On July 12, 2025, I placed an order (No: 60078979906) at an Oysho store and paid in cash. I was informed that the delivery would take about two weeks, but it has now been over a month, and my order still hasn’t been delivered to my address. I contacted the store regarding the delay, but they said t...
I am reaching out to share my disappointment with Oysho. I still haven't gotten my refund for a product I sent back on February 26, 2024. Oysho says they processed the refund on March 8, 2024, but I haven't seen any money in my account. I need a reference number from my bank, but Oysho hasn't given...
On September 15, 2025, I placed an order (#60056184617) from Oysho’s online store. My order included leggings, a sweatshirt, a jacket, and a t-shirt totaling ₺22,390. The delivery address was in Çekmeköy, Istanbul, and the estimated delivery date was September 25, 2025. However, as of today, October...
On August 23rd, I made an online purchase from OYSHO, and the products were then handed over to Kargoist on August 24th. Unfortunately, I have yet to receive them. I've reached out to OYSHO customer service and Kargoist multiple times, but unfortunately, I haven't received a satisfactory response or...
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