On September 27, 2025, I placed an order (No: 60056528869) on Oysho’s official website for an Aerogel jacket and Comfortlux leggings, totaling $158. It’s now been a full week, yet my order still hasn’t been shipped. The delivery address is Bağcılar, Istanbul.
When I contacted Oysho customer service, they told me the order had left the warehouse but hadn’t yet reached the courier. They also informed me that I can’t cancel the order or switch to in-store pickup, which leaves me completely stuck waiting with no clear delivery date.
I urgently request that my order be shipped immediately and delivered no later than Saturday. If this is not possible, I want the option to collect the items from a nearby Oysho store the same day. I expect Oysho to resolve this delay quickly and prevent further inconvenience.
On September 15, 2025, I placed an order (#60056184617) from Oysho’s online store. My order included leggings, a sweatshirt, a jacket, and a t-shirt totaling ₺22,390. The delivery address was in Çekmeköy, Istanbul, and the estimated delivery date was September 25, 2025. However, as of today, October...
On October 6, 2025, I placed an online order with Oysho (Order No: 60056824569) to purchase a pair of boots. During checkout, it was stated that delivery would take 1–3 days, yet it has now been six days and the order still hasn’t been delivered. The delivery was supposed to be handled by Kargoist,...
On September 27, 2025, at 1:41 p.m., I purchased a bag from the Oysho store in Ankara Gordion, paying $58. Since the item wasn’t available in the store, I was told it would be ordered from another location and would arrive by Wednesday at the latest. I was also told I would receive a message once it...
On September 5, 2025, I placed an order (No: 60080904310) through Oysho’s online store, choosing the “Pick Up In-Store” option for the store. During checkout, it was clearly stated that the item would be ready for pickup on September 9, 2025. However, when that date arrived, the order was still not ...
I ordered a pair of leggings from Oysho, with an estimated delivery date of December 4. While the order status shows that it was out for delivery, the package never arrived. The tracking number is inaccessible, and no one has reached out to inform me about any delays or issues. As a customer, why a...
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