On September 28, 2025, I placed an order on the Orcanic Scarf website for the Premium Oysho Edoril Two-Piece Set TK100255 – Navy – Size 2 (40–42) (Order No: 1017450). It has now been over a month, and my order still has not been shipped.
When I contacted customer service, I was told that orders would be shipped in sequence and that the product was part of a pre-order, but I was not given any clear delivery date.
This delay has caused me significant inconvenience, and since the product has not been shipped, I am requesting a full refund. I paid ₺999,000 via credit card.
I expect this issue to be resolved urgently and the payment refunded to my account as soon as possible.
On September 30, I placed an order with OrganicScarfs: a burgundy two-piece set (with fabric from Oysho and a free scarf included). My order number is 1019250. At checkout I was informed that the item was a pre-order and would be delivered between October 11 and 18. Yet it has now been six weeks and...
On October 11, I placed an order on the organikscarf website for the Premium Oysho Liona Two-Piece Set (TK100256, size 36–38) and paid $40 with my credit card. After completing the purchase, I was only given a tracking code (1039279), but it shows no progress or shipment updates. Later, I was infor...
On September 15, 2025, I placed an order (#60056184617) from Oysho’s online store. My order included leggings, a sweatshirt, a jacket, and a t-shirt totaling ₺22,390. The delivery address was in Çekmeköy, Istanbul, and the estimated delivery date was September 25, 2025. However, as of today, October...
I placed an online order (No. 60070429404) with Oysho on November 27, 2024, and paid in full. The estimated delivery date was December 2, but it still hasn’t been shipped. For two days, I’ve been reaching out to customer service with no resolution. When I called the support center, I was told there’...
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