I placed an order from Oysho on February 1, 2025. The system showed that my package would be delivered by February 5, but for days, the status just said “in transit” with no updates.
Today, I called the shipping company to check, using the tracking number provided. However, they told me the tracking number was invalid and that my package didn’t exist in their system. After a lot of effort, I finally reached Oysho’s customer service through WhatsApp, and they told me they needed to check with their headquarters. But instead of resolving the issue, they canceled my order without even informing me!
I did not request a cancellation—I want my order delivered as promised. Oysho, fix this and send my items immediately!
I placed an online order with Oysho on January 18, 2025, but it has not been delivered to me, and my package appears to be lost. Despite informing Oysho’s WhatsApp support team about the situation over the past five days, I have received neither a response nor a refund. They keep delaying the matter...
On July 12, 2025, I placed an order (No: 60078979906) at an Oysho store and paid in cash. I was informed that the delivery would take about two weeks, but it has now been over a month, and my order still hasn’t been delivered to my address. I contacted the store regarding the delay, but they said t...
Today, I called Oysho's customer service to check stock availability at the Akasya store. I was assured that two units of the product were in stock and could be reserved if I placed an order. After placing the order, the delivery date was suddenly updated to December 5, 2024. When I followed up with...
I placed an order from the Oysho online store on the morning of February 10, and 2 hours later I chose the delivery method to the store. When I went to the store, they told me that my order was not included in the store's system, they did not deliver the product, I called the call center and they sa...
I am reaching out to share my disappointment with Oysho. I still haven't gotten my refund for a product I sent back on February 26, 2024. Oysho says they processed the refund on March 8, 2024, but I haven't seen any money in my account. I need a reference number from my bank, but Oysho hasn't given...
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