On October 6, 2025, I placed an online order with Oysho (Order No: 60056824569) to purchase a pair of boots. During checkout, it was stated that delivery would take 1–3 days, yet it has now been six days and the order still hasn’t been delivered.
The delivery was supposed to be handled by Kargoist, but I haven’t been able to reach either the courier company or Oysho customer service despite multiple attempts. I’ve received no updates, no tracking information, and no explanation for the delay.
I paid $86 (2,500 TRY) for this order, and having to stay home every day waiting for a package that never arrives has been frustrating and disruptive. I request that my order be delivered immediately, or that Oysho provide a clear update and compensation for the inconvenience caused by this delay.
On September 27, 2025, I placed an order (No: 60056528869) on Oysho’s official website for an Aerogel jacket and Comfortlux leggings, totaling $158. It’s now been a full week, yet my order still hasn’t been shipped. The delivery address is Bağcılar, Istanbul. When I contacted Oysho customer servi...
On September 15, 2025, I placed an order (#60056184617) from Oysho’s online store. My order included leggings, a sweatshirt, a jacket, and a t-shirt totaling ₺22,390. The delivery address was in Çekmeköy, Istanbul, and the estimated delivery date was September 25, 2025. However, as of today, October...
On September 5, 2025, I placed an order (No: 60080904310) through Oysho’s online store, choosing the “Pick Up In-Store” option for the store. During checkout, it was clearly stated that the item would be ready for pickup on September 9, 2025. However, when that date arrived, the order was still not ...
On July 12, 2025, I placed an order (No: 60078979906) at an Oysho store and paid in cash. I was informed that the delivery would take about two weeks, but it has now been over a month, and my order still hasn’t been delivered to my address. I contacted the store regarding the delay, but they said t...
On September 27, 2025, at 1:41 p.m., I purchased a bag from the Oysho store in Ankara Gordion, paying $58. Since the item wasn’t available in the store, I was told it would be ordered from another location and would arrive by Wednesday at the latest. I was also told I would receive a message once it...
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