On September 27, 2025, at 1:41 p.m., I purchased a bag from the Oysho store in Ankara Gordion, paying $58. Since the item wasn’t available in the store, I was told it would be ordered from another location and would arrive by Wednesday at the latest. I was also told I would receive a message once it was ready for pickup. However, when I went to the store on Wednesday, I was informed that the bag hadn’t arrived yet. Today, I received another message saying the item wouldn’t be available for pickup until October 17, 2025.
My order number is 60081464014. There is no clear way to reach Oysho’s customer service for assistance. I made the payment upfront, trusting the delivery date provided by the store, but I haven’t received any accurate updates since then.
I request that the bag I paid for be delivered by the date originally promised. I also expect Oysho to resolve this delay and fulfill the commitment made at the time of purchase.
On September 5, 2025, I placed an order (No: 60080904310) through Oysho’s online store, choosing the “Pick Up In-Store” option for the store. During checkout, it was clearly stated that the item would be ready for pickup on September 9, 2025. However, when that date arrived, the order was still not ...
On September 15, 2025, I placed an order (#60056184617) from Oysho’s online store. My order included leggings, a sweatshirt, a jacket, and a t-shirt totaling ₺22,390. The delivery address was in Çekmeköy, Istanbul, and the estimated delivery date was September 25, 2025. However, as of today, October...
On September 27, 2025, I placed an order (No: 60056528869) on Oysho’s official website for an Aerogel jacket and Comfortlux leggings, totaling $158. It’s now been a full week, yet my order still hasn’t been shipped. The delivery address is Bağcılar, Istanbul. When I contacted Oysho customer servi...
On December 3, I placed an order through the Oysho app for delivery to the Forum Istanbul store. My order was shipped on December 4. Typically, store pickup orders arrive the next day, but by December 6, I still hadn’t received it. Upon checking the shipping status, I saw that it was marked as deliv...
On July 12, 2025, I placed an order (No: 60078979906) at an Oysho store and paid in cash. I was informed that the delivery would take about two weeks, but it has now been over a month, and my order still hasn’t been delivered to my address. I contacted the store regarding the delay, but they said t...
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