I purchased a New Balance 530 and, despite only using it for a short time, the mesh fabric at the front started tearing. Expecting a resolution, I sent the shoes for inspection at the Sneaks Up store in İzmir İstinyePark. However, my claim was denied with a generic “user error” excuse, leaving the issue unresolved.
If New Balance won’t stand behind its products, then why does it claim to offer a 2-year warranty? A high-quality brand should prioritize customer satisfaction and ensure product durability. I demand a proper review of my claim and either a replacement or refund. New Balance, honor your warranty commitments!
I bought a pair of New Balance 530 sneakers from the Sneaks Up store in Mall of Istanbul on July 9, 2024. Less than a year later, on June 10, 2025, I had to return them due to a tear in the mesh fabric of the right shoe. I take extremely good care of my shoes and always use them cautiously, so I was...
I had been tracking the New Balance 530 for a long time before finally buying a pair for myself and my daughter from Sneaks Up Vadi İstanbul around March of last year. I was so excited that I didn’t even want to wear them at first. We saved them to wear in the summer, expecting both style and durabi...
I bought a pair of New Balance 530 sneakers from the Marmara Park store just four months ago, and I’m shocked by the quality. Despite wearing them with care, the mesh sections have already torn. I paid ₺6000 expecting durability and premium performance, yet the shoes didn’t even last a season. I se...
I purchased a pair of New Balance 530 sneakers from the store inside Akasya AVM, and I’m extremely disappointed with both the product quality and the brand’s customer service. Within just 8 months of light and normal use, the mesh sections on the shoes started tearing one by one. Seeing the damage, ...
In May, I purchased a pair of New Balance 530 shoes and wore them for only a short period. Despite this limited use, the inner back portion of the shoes developed severe wear and tear. The exposed plastic part started to dig into the back of my foot, making them unwearable. I returned the shoes to ...
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