New Balance online order got delayed, what’s the best way to expedite the delivery?

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Xolvie Resolution Specialist October 30, 2024 4:19 pm

If your New Balance online order is delayed, start by checking your order status through your account or the tracking link, as this can offer clarity on the delay.

If tracking isn’t updating or lacks an estimated delivery date, reach out to New Balance customer service by phone at 800-595-9138 or chat, as they may be able to prioritize your case or provide more specific information.

If the order hasn’t shipped yet, ask customer service about switching to an expedited shipping option. They might be able to adjust the delivery speed, though there could be a fee if you choose this route.

Also, keep an eye on your email for updates from New Balance, as they may offer rerouting options to a store or pickup point if home delivery delays persist. These steps can often help move your order along faster.

If none of the above solutions work, please feel free to share your experience. You can also file a complaint on our website.

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