I purchased a pair of New Balance u9060eef sneakers in Ankara, Turkey, through an online website on 28 January 2025. After using the sneakers for about 10–11 months, I noticed deformation in the inner sponges, which tore despite normal use. I sent the sneakers to New Balance customer service in Turkey for inspection, but they returned them without any repair and informed me that they did not see any quality problem. I do not find this response satisfactory, because the tearing of the inner sponges in such a short period of time is not what I expect from a product of this brand and price. I request a refund for these sneakers, as I believe the deformation in the inner sponges should be considered a quality issue and handled accordingly.
About one year ago, I purchased a pair of New Balance 9060 sneakers from the New Balance store at Ankara Kentpark Mall, paying $184. I chose this brand trusting that it would be high quality and durable, but within a short period of time, the shoes developed serious tearing on the inside, separation...
On August 3, 2025, we purchased the New Balance 9060 model shoes at a discount from the official New Balance store in Ankara Kentpark. In less than a month, the shoes began to show damage and slight tearing along the inner insole edges. We took the product back to the store for inspection, but our r...
In May, I purchased a pair of New Balance 530 shoes and wore them for only a short period. Despite this limited use, the inner back portion of the shoes developed severe wear and tear. The exposed plastic part started to dig into the back of my foot, making them unwearable. I returned the shoes to ...
On October 2, 2025, I purchased a pair of New Balance U9060 Block sneakers, size 38.5, from the New Balance Suadiye store, paying by credit card. I used the shoes for approximately two months, on an every-other-day basis, under normal city walking conditions. Despite this limited and standard use, t...
I bought a pair of New Balance 530 sneakers from the Sneaks Up store in Mall of Istanbul on July 9, 2024. Less than a year later, on June 10, 2025, I had to return them due to a tear in the mesh fabric of the right shoe. I take extremely good care of my shoes and always use them cautiously, so I was...
Comments