I recently discovered that Testora has been charging my Commonwealth Bank of Australia account a monthly fee that I neve...r authorised. Today I realised that, starting from May 2026, there have been six separate charges of AUD 66.70 each, all related to Testora IQ services, on top of an initial one‑of
I am writing regarding repeated unauthorized charges on my personal American Express card ending in 3010 under the descr...iption “APLPay TESTORA-IQ / TESTORA-IQ-TE WILMINGTON DE.” I have never knowingly signed up for any service or subscription with this company and it does not appear anywhere in my A
I am writing regarding my Testora Pro IQ subscription, which I used only once as a trial and did not intend to continue.... Despite this, my card is still being charged and attempted payments are being made without my explicit consent or awareness. Today I noticed an attempted charge from Testora Pro I
I completed a one-time IQ test with Testora, which clearly stated a single $1.00 charge. After that, I started noticing ...repeated charges from “Testora” on my account, even though I never agreed to any subscription or recurring payments. Since June 26, I have been charged around $39.00 and $10.00 eve
I recently took an IQ test on the Testora platform and paid approximately 1 USD to see my final result. At no point duri...ng this process was it clearly stated that I was entering into any form of recurring subscription or monthly membership. Despite this, I have discovered that Testora has started ch
I am writing to report unauthorized recurring charges of US$39.98 on my card under the concept “Testora Brain Plans.” I ...only remember completing a quiz at some point as a one-time payment, but I was never informed that this would generate a recurring subscription or periodic charges. On October 6, I
I recently discovered charges on my NatWest debit card from Testora Pro IQ for a subscription that I do not remember eve...r signing up for. I first noticed these charges today, and I am concerned that payments may have been taken without my clear consent or knowledge. I contacted my bank, NatWest, abo
I recently discovered that I have been repeatedly charged by Testora IQ Test, even though I used the service only for wh...at was clearly presented as a one‑time test. I took the test on May 25 and believed that this was a single purchase, not a recurring subscription. Today I noticed that charges have
I used Testora only once to take an IQ test, as a one‑time service, and I d...id not agree to any recurring payments or subscriptions. However, when chec
For several months Testora.pro has been charging me 39.99 USD per month for their IQ test subscription. The most recent ...charge was taken from my account via my Visa card on 23 September 2026. I no longer wish to use this service and I am tired of paying for a subscription that provides me with no va
I have been repeatedly charged 46 USD by TESTORA-IQ-TESTS on my credit card without my clear consent. The first unexpect...ed charge took place on 1 August, and since then I have been billed around three to four times per month for the same 46 USD amount. When I tried to solve the issue, I went to the
I took the Online MYIQ test by Testora and later realized there were charges on my vendor card on July 18 and 25 in the ...amounts of 6.98 and 39.98. In addition to these, there is also another pending charge dated September 20 on my vendor card. I did not clearly understand that there would be these o
For the last nine months, Testora has been repeatedly charging me 49.99 per month without processing my cancellation req...uest. This has resulted in a total of 449.91 being taken from my account for a service I no longer wish to use. I have contacted Testora customer support several times about this i
I have a subscription with Testora that I wanted to cancel today. I do not know exactly which plan it is, but I noticed ...that there is an active subscription and a recent charge made through TESTORA-TRAIN-IQ. On the same day that I decided to cancel, a payment of 11.52 USD was taken from my Tremendou
I discovered that I have been charged a $39.98 monthly fee by “Testora IQ” for an app subscription that I never knowingl...y agreed to. The first charge appeared on my Bank of America debit account on 02/23/2026, and the same amount has been taken every month for approximately seven months since then.
Some time ago I took what was advertised as a free trial with Testora IQ. My clear understanding was that this would be ...a one‑off IQ test, and that I would only pay extra if I later chose to find out more about my score. At no stage do I remember being clearly informed that I was signing up to an on
I recently used Testora IQ analysis service with the clear intention of using it only once and not subscribing to any re...curring plan. While going through the process, I realized that the system appears to be turning this into an ongoing subscription, which I absolutely do not want. At this stage I a
I saw an advertisement for Testora IQ on Instagram and registered for their service. After that, starting from 8/8 and a...gain on 8/15, they charged me 1,515+23 yuan without giving me any clear way to cancel the subscription. The email address they provided for contact seemed fake and there was no cle
I recently discovered that Testora IQ Test has been charging me a recurring monthly fee of $11.41, which I did not knowi...ngly agree to as an ongoing paid subscription. The first payment I noticed was on June 26, 2026, and the charge appears on my Chase Freedom card. I have tried to find a way to cont
I am writing regarding an automatic payment issue with Testora Train IQ in Wilmington, USA, linked to my Mastercard cred...it card. On 29 August 2026, an automatic payment of $55.17 was attempted and blocked on my card, even though I did not approve or authorize such a payment. My bank informed me that
I used the Testora Pro IQ online program to take an IQ test and paid 9.99 USD to access my results. Despite completing t...he payment, I never received the test results. Afterwards, I noticed that I was being charged 29.99 USD per month by Testora Pro IQ starting from 22 April 2026 without any clear in
I recently discovered two unexpected charges on my Irish PTSB card from a company called Testora IQ Tests, even though I... do not have, and do not knowingly recall agreeing to, any ongoing subscription with them. I only used their service once last month to take a test. On 26 August I was charged €23.
I had a standard Testora subscription which I cancelled on 22 July 2026, but despite this, Testora continues to charge t...he monthly fee to my credit card. Even though I submitted my cancellation and a request through the contact form on the Testora website, and filled in my details including my order
I have been using Testora’s IQ tests and recently discovered that I have been charged for a subscription that I never kn...owingly signed up for. On July 18, 2026, a recurring monthly charge started appearing on my account for 39.98 USD, and this amount has been taken every month since then without my
TestOra is an online health and wellness company offering at-home diagnostic testing kits for people and animals, as well as testing solutions for clinics and healthcare providers. According to its official website, the company works with laboratory partners to process samples and deliver results through a secure online portal. Its services focus on making health testing more accessible without requiring every customer to visit a medical facility. https://testora.com/pages/about-us" title="Learn more about TestOra"/>.
Official Website: https://testora.com/
Customer Support Email: [email protected]
Phone Number: +1 236-885-6424
Business Address: 3709 West Broadway, Vancouver, BC V6R 0G5, Canada
Contact Form: https://testora.com/pages/contact
TestOra lists customer service as available 24/7. Customers can contact the company about orders, shipping, sample collection, test results, refunds, or other product-related concerns. https://testora.com/policies/contact-information" title="View official contact information"/>.
TestOra operates in the health testing, diagnostics, and wellness product industry. Its online store serves individual customers, pet owners, clinics, and business partners through a range of testing products and related services.
Public feedback specifically about TestOra.com appears limited, so there is not enough verified evidence to establish a reliable list of recurring customer complaints. Potential areas of concern for customers purchasing at-home testing kits include:
Important distinction: TestOra.com is a health and wellness testing store. It is separate from similarly named Testora websites that offer IQ tests and personal development subscriptions; complaints about those services should not automatically be attributed to TestOra.com.
Have you experienced a delayed order, a problem with a testing kit, difficulty receiving results, or an unresolved customer service issue with TestOra? Share your experience on Xolvie to explain what happened, help other customers make informed decisions, and bring attention to problems that may need resolution.
