New Balance trainers I bought a month ago are already showing signs of wear on the sole. What’s the best way to request an exchange?

I purchased a pair of New Balance 9060 sneakers from the SuperStep store in Bornova in January 2026. I only used the shoes for everyday city wear, and after about three months of use, on the first rainy day, I noticed a clear color change on the shoes. This type of deformation in such a short perio...

I purchased a pair of New Balance u9060eef sneakers in Ankara, Turkey, through an online website on 28 January 2025. After using the sneakers for about 10–11 months, I noticed deformation in the inner sponges, which tore despite normal use. I sent the sneakers to New Balance customer service in Turk...

About one year ago, I purchased a pair of New Balance 9060 sneakers from the New Balance store at Ankara Kentpark Mall, paying $184. I chose this brand trusting that it would be high quality and durable, but within a short period of time, the shoes developed serious tearing on the inside, separation...

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I purchased a pair of New Balance 574 sneakers from the official New Balance store in Malaysia. After about six months of use, I noticed that the colour on one side of the shoe had faded to a lighter grey, while the other side remained normal. This uneven fading makes the shoes look defective and no...

On October 2, 2025, I purchased a pair of New Balance U9060 Block sneakers, size 38.5, from the New Balance Suadiye store, paying by credit card. I used the shoes for approximately two months, on an every-other-day basis, under normal city walking conditions. Despite this limited and standard use, t...

In July, I purchased a pair of New Balance 530 sneakers from New Balance’s official website. Even though I have only used the shoes for approximately six months, the inner heel lining at the back of both shoes has come loose and become deformed. Experiencing this kind of issue in such a short time—...

In June, I purchased a pair of New Balance 574 sneakers from the Ümraniye Meydan Mall store. Even though I only wore them on weekends and for about three months in total, by September, the front part of the shoes had torn in two different places. It’s extremely disappointing that a pair of shoes wor...

On October 5, 2025, I purchased a pair of New Balance sneakers from the New Balance store at İstinyePark, Istanbul. The next day, I returned to the store requesting an exchange because there was an issue with the stitching. However, from the moment I entered the store, the staff acted extremely indi...

About a year and a half ago, I purchased a pair of New Balance 574 shoes from the official New Balance store at StarCity Mall. I only wore them during the winter months, and only when the weather was not too rainy. However, about a month ago, the toe area of the shoe tore open. In the past, I had on...

I purchased a pair of New Balance sneakers from the Marmara Park store, and even though the warranty period has not yet expired, the mesh sections on both shoes started tearing within a short time. I have used sports shoes from different brands for years, and I have never encountered such a problem ...

On August 3, 2025, we purchased the New Balance 9060 model shoes at a discount from the official New Balance store in Ankara Kentpark. In less than a month, the shoes began to show damage and slight tearing along the inner insole edges. We took the product back to the store for inspection, but our r...

About 7 months ago, I purchased a pair of New Balance 990 shoes from the NB I Giyim Akmerkez store, paying around ₺10,000. Despite wearing them only once a week, the shoes quickly showed serious wear on the heel area and even tearing on the inner side. I have used similar New Balance products for ye...

On 19.01.2024, I purchased a pair of New Balance 530 shoes from the Kent Park store, paying ₺5,000. Despite wearing them only a few times a week under normal conditions, the mesh part of one shoe tore within a short period of time. This is the first time I have experienced such an issue with a pair ...

On 16.06.2025, I purchased a pair of white mesh New Balance sneakers from Sneaks Up Forum Istanbul Bayrampaşa store for ₺5,899. At the time of purchase, I was clearly told not to wash the shoes in a machine and to clean them only with the sponge and foam provided. I followed these instructions caref...

I purchased a pair of New Balance 408 sneakers about 8 months ago from Boyner.com.tr (Invoice No: BE02025000004058). Shockingly, after only about 2 months of regular use, the front of the shoe started opening up, the leather showed deformation, and the printed logos wore off completely. For a produc...

I purchased a pair of New Balance sneakers less than 6 months ago, and shockingly, the shoes have already started tearing along the upper side panels, to the point where they now expose the inside. This is extremely frustrating and unacceptable, especially given the high price I paid for what was su...

I purchased a pair of New Balance shoes from the NB store inside Ankara Kentpark, and to my surprise, they turned out to be defective. The upper sections of the shoes are visibly mismatched — the parts don’t align in material or shape, clearly showing a manufacturing flaw. I immediately sent the sho...

I bought a pair of New Balance 530 sneakers from the Marmara Park store just four months ago, and I’m shocked by the quality. Despite wearing them with care, the mesh sections have already torn. I paid ₺6000 expecting durability and premium performance, yet the shoes didn’t even last a season. I se...

I used my New Balance shoes for only 3 months, and despite wearing them with great care, a hole developed in the heel area. I followed all washing and care instructions — I even washed them gently by hand — yet yellow stain marks started to appear, especially around the sole area. I’m shocked at how...

In April 2025, I purchased a New Balance 990 series sneaker from the Ankara Kentpark New Balance store for my spouse, paying ₺12,500 with the expectation of comfort and quality. However, not long after using the shoes, we noticed that the top of the right foot became irritated and damaged. Upon clos...

I purchased a pair of New Balance 530 sneakers back in March, and now—only three months later—I’m already seeing noticeable fabric wear on the inner side of the shoes. This is extremely disappointing, especially considering the brand's reputation for durability and quality. I’ve worn many shoes from...

I purchased the New Balance 2002R model expecting premium quality, but I’m extremely disappointed. Despite never washing the shoes or exposing them to water, the color has noticeably faded—just as shown in the attached image. This level of deterioration is unacceptable for a shoe that’s marketed as ...

I bought a pair of New Balance 408 white sneakers from the Boyner store at Temaworld Istanbul on April 4, 2025. Despite barely wearing them and taking good care of them, the shoes started to yellow in multiple areas within a short time. I returned to the store and submitted the product for inspectio...

I purchased a pair of New Balance sneakers from Sneaks Up, expecting high quality given the premium price. Unfortunately, the shoes began to come apart at the seams—literally. Within less than two months, the stitching on both sides ripped open at the exact same point, despite the fact that the shoe...