I canceled my mSpy subscription, but I’m still being charged. How can I quickly get mSpy to process a refund?

About a month ago, I purchased a one-month subscription from Mspy in order to monitor my sibling’s phone. After installing the application on a computer, we were unable to obtain any meaningful or reliable results—neither from the app itself nor from the website interface. The interface was also ext...

I recently attempted to purchase an mSpy subscription after being shown a 3‑month plan for 1,300. I did not select or approve any other options, yet today three separate debits were taken from my HDFC credit card ending with 9626, totalling 10,700 without my clear consent. After seeing these unexpec...

On November 30, 2025, an unauthorized charge of $14 was made to my bank card with the description “Secure App mspy.” I am not actively using the iOS monitoring app, yet this charge was still taken from my account, which has caused me significant inconvenience. After the transaction, my bank informe...

On October 27, 2025, I purchased a one-day trial package of the Mspy app on my Android device (Realme 10). However, without my knowledge or consent, $23 was charged to my credit card for a one-month package. I contacted Mspy customer service to cancel the subscription and request a refund, but no re...

On August 26, 2025, I purchased a one-day trial program from mspy using my email address a********@gmail.com**, paying $1. However, I was not able to use the service at all and did not log in again afterward. When I reviewed my credit card statement in September, I noticed that $22 had been withdraw...

On October 23, 2025, a $57 charge was made to my Ziraat Bank credit card through the Mspy application without my knowledge or consent. Previously, I had approved only a $1 transaction on the app, and I still have the confirmation message for that charge. However, I absolutely did not authorize or ap...

While trying to purchase a daily package on the Mspy app from my iPhone, $1 was shown as the price, but $17 was withdrawn from my account instead. The payment was made today using my Ziraat Bank debit card directly through Mspy’s website. I do not have any customer or order number, but I did take a ...

On October 21, 2025, at 01:32, an unauthorized payment of $29 was withdrawn from my Papara card through Mspy’s website. I did not start any membership or subscription on my Redmi Note 13 Android phone. I received a notification about the transaction through the Papara app, and the payment transactio...

MSpy claims that you can use its services for €51.65 under the Premium option, which is supposed to be the best plan available anywhere. However, this is not true with MSpy. Once you pay for Premium and get access, you immediately realize that the Premium plan offers nothing special. It does not inc...

On October 6 and 7, several unauthorized transactions were made from my Ziraat Bank account under the name “mspy,” totaling $1 and $9 on October 6, and $22 on October 7. These charges were made using the card information saved in my Google account, but I did not approve any of these transactions. I ...

On September 27, 2025, without my consent, a charge of ₺4,835.81 was made to my credit card registered under the name M******* D******, with the first digits 512440 and the last four digits 0026. This transaction was carried out through the official website of the mSpy app. I had already been using ...

On September 19, 2025, I clicked on the “View Demo” option on the website mspy.org, and immediately afterward, my credit card was charged ₺928 without my authorization. I never created an account, I was only browsing as a guest, and I received no customer ID or order number. Despite the payment bein...

On September 20, 2025, around 1:40 PM, I attempted to purchase a one-day trial through the Msyp website, but instead of a small trial fee, my credit card was charged over ₺2,000. To make matters worse, I cannot even log in to the application despite the charge. The card used for payment ends in 6749...

I originally downloaded the Mspy app for one month of use and started a subscription. The first payment of ₺672.43 was processed correctly. However, even though I repeatedly requested to cancel my subscription via email, Mspy has continued charging my Yapı Kredi card without my consent. On September...

I am using the Mspy application on my Samsung S23 Ultra Android phone, and I recently discovered unauthorized charges made to my Ziraat Bank card without my knowledge or consent. On September 6, 2025, an amount of ₺928 was withdrawn. Previously, on June 5, 2025, two more charges of ₺605 and ₺39 wer...

The service is nothing like advertised, and support is useless. MSPY saved my card details and, even after I cancelled my subscription, they made an unauthorized charge without my permission and refused to issue a refund. You can’t remove your card details, and to delete your account they demand a c...

On August 3, I signed up for a trial membership on the Mspy website for just ₺1. However, on August 10, without my consent or prior notice, ₺603 was automatically withdrawn from my bank card. I never intended to continue with a paid subscription, and the application provided me with absolutely no be...

I am an mSpy user on my iPhone 11, and yesterday I started receiving multiple email alerts stating that unauthorized payment attempts were made using my account. Some amounts were over ₺1,000, while others exceeded ₺2,000. All of these attempts were made with the same credit card I had previously us...

I purchased a one-day trial from the mSpy website to access my old messages, paying ₺37 as advertised. My bank requested a verification code for this payment, and the message clearly stated the same amount. However, just seconds later, a strange pop-up appeared on my screen that could not be closed ...

I subscribed to the MSPY app on [purchase date not provided] and paid $[amount not specified]. Shortly after subscribing, I found the service unreasonable and immediately canceled my subscription. The cancellation was confirmed without issue. When I checked my card, there was no actual charge proces...

A few minutes ago, I accidentally made a ₺700 purchase on MSPY. I did not intend to complete this transaction, and I have not used any of the app’s features since the payment. Immediately realizing the mistake, I froze my account to prevent further usage. Since then, I have reached out to MSPY cust...

I am absolutely furious with MSPY for withdrawing money from my card without my consent. I never authorized any transaction, never received a confirmation email, and didn’t get any SMS approval either. Yet, they still managed to charge my card and enroll me in a membership I never agreed to. I dema...

I deeply regret downloading and trying the MSPY app. I purchased the one-day trial for ₺38 just to test it out. However, not only did none of the promised features work—making the app itself completely useless—but the real shock came the next day when I checked my bank account. Without any notice o...

Earlier today, I accidentally signed up for MSPY using my email address (y*********@gmail.com). Right after signing up, I was charged ₺38, which I expected for the trial. But just five minutes later, without my consent or any further action on my part, MSPY charged an additional ₺650 to my card. Thi...