On November 30, 2025, an unauthorized charge of $14 was made to my bank card with the description “Secure App mspy.” I am not actively using the iOS monitoring app, yet this charge was still taken from my account, which has caused me significant inconvenience.
After the transaction, my bank informed me that I needed to submit a dispute form, but I was unable to reach anyone at mSpy. Since I cannot contact the company—neither through email nor through their support channels—I am unable to resolve the issue directly with them.
I request that this unauthorized transaction be canceled, that the $14 withdrawn from my account be refunded as soon as possible, and that my bank card information be completely removed from your systems. I urgently ask for a response and for my issue to be resolved promptly.
On November 12, 2025, an unauthorized withdrawal of $32 was made from my card without my knowledge or consent. I am using the mSpy Premium package, and I did not receive any notification regarding this transaction. There is also no customer service channel I can reach for support. This situation has...
On September 27, 2025, without my consent, a charge of ₺4,835.81 was made to my credit card registered under the name M******* D******, with the first digits 512440 and the last four digits 0026. This transaction was carried out through the official website of the mSpy app. I had already been using ...
On September 6, 2025, while using my iPhone in Istanbul, I was unexpectedly charged ₺727.10 via my bank card for the Mspy application without my conse...
I subscribed to Mspy, a remote phone tracking service, on July 28, 2024. Initially, a single payment was taken, but later, additional charges were made to my card without my consent. This raised serious concerns about the company’s trustworthiness. Consequently, I decided to terminate my subscriptio...
On August 26, 2025, I purchased a one-day trial program from mspy using my email address a********@gmail.com**, paying $1. However, I was not able to use the service at all and did not log in again afterward. When I reviewed my credit card statement in September, I noticed that $22 had been withdraw...
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