On October 23, 2025, a $57 charge was made to my Ziraat Bank credit card through the Mspy application without my knowledge or consent. Previously, I had approved only a $1 transaction on the app, and I still have the confirmation message for that charge. However, I absolutely did not authorize or approve the $57 withdrawal.
I was harmed by this unauthorized transaction, as it was made without any membership, approval, or consent on my part. I immediately reported the issue to my bank and took the necessary precautions. I have not yet contacted Mspy customer service.
I request that this transaction be canceled and the amount refunded to me. Otherwise, I will pursue my legal rights and file a complaint with the Consumer Arbitration Committee.
I expect an urgent resolution to this matter.
I am using the Mspy application on my Samsung S23 Ultra Android phone, and I recently discovered unauthorized charges made to my Ziraat Bank card without my knowledge or consent. On September 6, 2025, an amount of ₺928 was withdrawn. Previously, on June 5, 2025, two more charges of ₺605 and ₺39 wer...
On October 6 and 7, several unauthorized transactions were made from my Ziraat Bank account under the name “mspy,” totaling $1 and $9 on October 6, and $22 on October 7. These charges were made using the card information saved in my Google account, but I did not approve any of these transactions. I ...
While trying to purchase a daily package on the Mspy app, $1 was supposed to be charged, but instead $57 was withdrawn from my account. The transaction took place today, and I made the payment using my Ziraat Bank debit card. I do not have any customer or order number. I have not yet contacted custo...
A “Standard” subscription was started on mspy.org without my knowledge, and a recurring charge of $38 has been withdrawn every month from my Ziraat Bank credit card through Iyzi. I did not approve or intentionally start this subscription; it may have happened without me noticing. I tried to contact ...
While trying to purchase a daily package on the Mspy app from my iPhone, $1 was shown as the price, but $17 was withdrawn from my account instead. The payment was made today using my Ziraat Bank debit card directly through Mspy’s website. I do not have any customer or order number, but I did take a ...
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