I encountered an issue during check-in for my flight booked through Kiwi.com. How can I get help specifically for flight-related issues?

For my Hamburg–Izmir flight dated December 17, 2025, booked through Kiwi.com under reservation number 696 370 895, I attempted to complete online check-in one day before the flight, but was unable to do so through the system. I then contacted Kiwi.com customer service, and I was clearly told that th...

Hello, I found and purchased a Wizz Air flight from Budapest to Berlin for €36 through Kiwi.com and its mobile app. Before my flight, Kiwi.com told me, “We cannot check you in; you must do it through the airline’s website.” I tried to do so, but I encountered the following problem: every time I atte...

On November 25, I purchased a ticket through Kiwi.com for a Kenya Airways flight from Johannesburg to Nairobi and completed my online check-in. When I went to the gate at the airport to board the flight, the staff refused to let me board and demanded a Uganda visa. Even though I clearly explained th...

On October 8, 2025, I booked a flight from Rome Fiumicino Airport to Baku through Kiwi.com with the reservation code RR2J4U. Along with my ticket, I also purchased a 10 kg baggage allowance. However, during boarding, Wizz Air staff told me that no baggage allowance appeared in their system and deman...

I have a flight from Budapest to Antalya on June 12, 2025, and I’ve run into a serious issue—I’m unable to complete my online check-in through Kiwi.com. Every time I enter my PNR number, the system fails to proceed. When I contacted support, I was told I have to check in at the airport instead. This...

I cannot access my flight details to complete online check-in directly through the airline. There is no information available on the Kiwi website or in the app. On top of that, there is no phone number or any way to directly contact a real person at Kiwi. It’s frustrating not being able to get prope...

Never buy a ticket through kiwi.com! I bought a ticket for 2 people on 27.11.2024 for Transavia France's TO3269 Izmir - Paris (Orly) flight (rez no: 589031905). And I organized my entire plan accordingly. Kiwi.com stated that my flight was canceled by the company on 24.01.2025 and offered a refund o...

My brother-in-law from Canada booked my plane ticket from Ahmedabad, India, to Sydney, Australia. However, despite receiving the ticket, the "My Trips" feature on Kiwi.com app is not displaying my flight details. I need assistance with this so that I can complete my online check-in. Please acknowled...

I booked a Thailand-Istanbul flight through Kiwi.com and purchased an extra legroom seat for added comfort. However, upon checking before boarding, I discovered that a regular seat was selected, and check-in was already completed by Kiwi. I was sent the boarding pass, leading me to believe they had ...

I took a trip to Morocco, very cheap I was so delighted. Impossible to check online cause the flight company does not work with Kiwi.com. Arriving at the airport, I was to pay all the fares, three flights, three fares... double the price of my ticket. Such a disgrace will never book with them anymor...