I am using the Findmykids application on my Samsung S10+. I initially used the application with a 12‑month subscription.... After that first 12‑month period expired, I paid 54.99 EUR again so that I could continue to use all premium features, but since this payment the application does not work properl
Although I canceled my monthly unlimited ambient listening subscription on Findmykids about two months ago, I am still b...eing charged $7 every month. Since this subscription does not appear in the Google Play subscriptions section, I have no way to cancel it myself. Since July 2, 2026, I have been c
While using the trial period of the Findmykids family tracking app, I was charged $17 on September 28, 2026. As soon as ...I realized that I would be charged after the trial ended, I canceled the subscription on the same day, and I am no longer using the app. I received an SMS from my mobile operator,
After installing the Findmykids app on our Android device, I first paid an $8 membership fee and then made an additional... annual payment of $9 to use the app-blocking feature. We specifically chose this app because we wanted to use features such as remote control, location tracking, and app blocking,
I am writing regarding a technical issue with the Find My Kids application. I have been using the app for approximately... one month and pay around ₺100 per month, mainly for the ambient sound listening feature. Until today, I was able to use this feature without any problems even when my phone screen
I downloaded the Find My Kids Famio application from the Google Play Store on Thursday, May 28, 2026, and paid approxima...tely $3 at 5:38 p.m. that same day. Despite completing the payment, I was unable to use the application in any way. The advertisement I saw stated that entering the phone number I
I am writing regarding my Find My Kids annual subscription, which I purchased through the Google Play Store for ₺1,250. ... After subscribing, I discovered that many of the features promoted in the app's advertisements either do not work at all or do not function properly. In particular, the feature th
I am writing regarding a serious issue with the Find My Kids application, which I use to monitor and manage my child's p...hone. My child's device is an Android phone, while I use an iPhone. Unfortunately, I have been experiencing a major problem with the parental control feature. The restrictions on
I am writing regarding serious problems with the Find My Kids application after upgrading to the Plus subscription. Aft...er installing the application, I paid to upgrade to the Plus plan because I wanted to use its advanced parental control features. Unfortunately, the features I paid for are not wor
On March 16, 2026, at 11:26:05 PM, I purchased minutes for the “listen to surroundings” feature in the Findmykids app by... paying 19.99 TL. Although the payment was successfully charged to my account, no minutes were added to my account within the app. I am using the application on an Android phone.
I have been using the Findmykids app for about 2 years. Over the last 1–2 months, the app has started showing my child’s... location completely inaccurately. It shows my child outside when they are at home, at home when they are outside, and even places them in locations they have never been. Since I
I have been experiencing an ongoing issue with the “listen to surroundings” feature in the Findmykids app. I can use the... feature when my child is at home; however, when my child goes outside, the audio does not start at all and I am unable to listen. Just two days ago, I tested it again and noticed
I don’t even remember when I downloaded the Findmykids app, and it hasn’t been installed on my phone for a long time—I’m... not actively using it. Despite this, I recently noticed that for about the past 6 months (or possibly longer), a recurring subscription charge has been deducted from my VakıfBank
About 5 days ago, I purchased a subscription to the Findmykids app for approximately $18 (600 TL). However, I am unable ...to use any of the features that I consider to be essential. In particular, I want to restrict or set time limits on the apps my children use on their iPhones. But whenever I try to
On December 27, 2025, I attempted to renew my existing Find My Kids subscription through Apple. The renewal fee was 1,69...9 TL, but the payment could not be completed because the limit on my virtual card was insufficient. Later, when I reviewed the available plans, I noticed that the same service was
I downloaded the Findmykids app from the Play Store some time ago just to try it out and later completely deleted it. At... no point did I approve or subscribe to any paid membership, and there is no active subscription related to Findmykids in my Play Store account. Despite this, I recently noticed o
A few weeks ago, I purchased the CarePlus package of the Find My Kids app for approximately one year. Previously, I had ...used a 6-month package provided by Vodafone when I first got the line, and although there were minor delays, I was generally satisfied at that time. However, I am now extremely dis
I purchased and started using the Findmykids mobile application based on the features advertised in its promotions and d...escriptions. However, as soon as I installed the app, I realized that many of the features presented in the advertisements are either completely missing or not active within the ap
After deleting the Findmykids app on my Android device, I reinstalled it on December 1. However, since then, the app has... not been opening properly. It only displays a world map, and no codes, buttons, menus, or error messages appear. Because of this, I am unable to perform any actions within the app
On November 5, 2025, I purchased an annual subscription for the Findmykids app through the App Store. However, even thou...gh I canceled my subscription the very next day, a charge of approximately $60 for the annual plan was still deducted from my account and has not been refunded. I also did not rece
I purchased a Premium subscription for the Findmykids mobile application (I paid approximately $35 / 1,200 TL annually v...ia the App Store). However, since the day I subscribed, I have only been able to restrict my child’s apps collectively; there is no option to block specific apps individually. For
I have been using the Pingo app as a paid user for about 2 years on my Samsung Galaxy A56 device in Ankara. However, for... the past week, I have noticed that while my child is using the app, the microphone is constantly turned off, which prevents us from communicating. I do not want my child to be ab
On our Samsung S23 FE and Samsung A15 devices, we use the Pingo app. Even though Instagram is not blocked, my child’s ph...one shows the warning: “Your family has blocked the Instagram app” and the app will not open. At the same time, the FindMyKids app shows no restrictions and Instagram appears as u
I purchased the Findmykids app with a one-year prepaid subscription for ₺599 to use it with the Smart Blue smartwatch, w...hich was shown in the app’s list of compatible devices. However, even though I carefully followed all the setup instructions in the app, I keep receiving a warning that my watch i
Findmykids is a family safety and parental-control platform operated by LETEM LTD, based in Cyprus. The service helps parents monitor children's locations, routes, screen time, device battery levels, and safety alerts through a mobile application and compatible GPS watches.
Support Email: [email protected]
General Contact: [email protected]
Phone: +357 95191286
Additional Phone Listed on Google Play: +1 830-410-8165
Company: LETEM LTD, 1 Arch Makariou III Avenue, 1st Floor, Office 101, Lakatameia, Nicosia, 2324, Cyprus
Findmykids also provides 24/7 in-app live chat and a Help Center for technical and account-related support.
Findmykids operates in the family safety, parental-control, GPS tracking, and child-safety technology industry. The platform combines location tracking with parental monitoring and communication features for families.
User experiences with Findmykids can vary depending on device compatibility, GPS conditions, subscription plan, permissions, and network connectivity. Common complaint areas include location accuracy, battery consumption, subscription charges, additional paid features, cancellations, and customer support.
If you have experienced a problem with Findmykids, you can share your complaint, feedback, or customer-service experience on Xolvie to help other parents understand the platform and its services.
