If Findmykids keeps charging you after canceling, it usually means the subscription wasn’t fully stopped or was canceled incorrectly—here’s how to fix it,
Make sure it’s actually canceled;
• Check where you subscribed:
– App Store / Google Play / Website
• Important:
– You must cancel from the same platform you used
– Deleting the app does NOT cancel billing
• Verify:
– Look for “Expired” or “Auto-renew OFF”
– Check confirmation email
Stop future charges immediately;
• Cancel again if needed:
– App Store → Subscriptions
– Google Play → Payments & Subscriptions
• If still active:
– Contact Findmykids support
– Email: [email protected]
• Ask:
– “Cancel my subscription immediately and confirm in writing.”
Understand why you’re still charged;
• Possible reasons:
– Cancellation not completed
– Wrong account used
– Billing cycle already started
• Note:
– Some charges may be for the current billing period even after canceling
Request a refund;
• Contact support with:
– Payment proof
– Cancellation attempt
• If unresolved:
– File a complaint on Xolvie to increase pressure
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