Findmykids subscription keeps charging me after cancel, how can I stop it?

Xolvie
Xolvie Resolution Specialist April 14, 1:46 pm

If Findmykids keeps charging you after canceling, it usually means the subscription wasn’t fully stopped or was canceled incorrectly—here’s how to fix it,

Make sure it’s actually canceled;

• Check where you subscribed:
– App Store / Google Play / Website

• Important:
– You must cancel from the same platform you used
– Deleting the app does NOT cancel billing

• Verify:
– Look for “Expired” or “Auto-renew OFF”
– Check confirmation email

Stop future charges immediately;

• Cancel again if needed:
– App Store → Subscriptions
– Google Play → Payments & Subscriptions

• If still active:
– Contact Findmykids support
– Email: [email protected]

• Ask:
– “Cancel my subscription immediately and confirm in writing.”

Understand why you’re still charged;

• Possible reasons:
– Cancellation not completed
– Wrong account used
– Billing cycle already started

• Note:
– Some charges may be for the current billing period even after canceling

Request a refund;

• Contact support with:
– Payment proof
– Cancellation attempt

• If unresolved:
– File a complaint on Xolvie to increase pressure

Vote

Related Complaints

Findmykids Subscription Not Canceled and Still Charging

profile
Berna
February 05, 9:18 am
-

Find My Kids Subscription Error Causing Apple Account Restriction

profile
Ayça
January 07, 4:17 am
-

Findmykids Charging My Card Without Subscription or Consent

profile
Soner
January 05, 11:43 am
-

Findmykids Charged Me Before Subscription Renewal Date

profile
Sevgi
November 19, 2025 7:32 pm
-

Findmykids Subscription Canceled but No Refund Issued

profile
Vesile
November 06, 2025 12:36 pm
-

Findmykids Screen Time Tracking Not Available After Purchase

profile
Sevgi
October 21, 2025 1:09 am
-

Findmykids Refuses Refund for Unused App Subscription

profile
Yusuf
July 19, 2025 2:39 pm
-

Findmykids Charged ₺300 Despite Free Vodafone Subscription

profile
Aslı
July 03, 2025 6:35 pm
-

Findmykids Charged Me Without Consent, No Refund Given

profile
Aysun
July 02, 2025 6:15 pm
-

Pingo App Charged Me Repeatedly and Keeps Showing Errors

profile
Ulviyenur
June 21, 2025 5:22 pm
-

Findmykids Refund Request for Accidental ₺2,000 Purchase

profile
Gökçe
May 04, 2025 12:40 am
-

Findmykids Subscription Not Canceled, Still Charging Me

profile
Ferhat
May 03, 2025 2:17 pm
-

Findmykids Misleading Users With Repeated Payment Demands

profile
Esra
May 02, 2025 4:28 pm
-

Findmykids Ignoring Emails After Wrong Subscription Charge

profile
Bünyamin
February 23, 2025 8:18 pm
-

Vodafone Free Find My Kids App Still Asking for Payment

profile
Kazım
January 11, 2025 12:34 pm
-

Findmykids Charged My Card 4 Times During Renewal Attempt

profile
Uğuralp
November 29, 2024 2:04 pm
-

Findmykids Won’t Let Me Delete Account After Canceling Plan

profile
Ecem
November 25, 2024 11:47 am
-