On November 5, 2025, I purchased an annual subscription for the Findmykids app through the App Store. However, even though I canceled my subscription the very next day, a charge of approximately $60 for the annual plan was still deducted from my account and has not been refunded. I also did not receive any refund confirmation after canceling.
I tried to contact customer support, but I can only interact with a bot and have not been able to get any solution. I am also unable to submit a refund request through the app or the App Store. My subscription and payment are registered under the email address “[email protected]”.
I request that the annual subscription fee be refunded to me as soon as possible.
I don’t even remember when I downloaded the Findmykids app, and it hasn’t been installed on my phone for a long time—I’m not actively using it. Despite this, I recently noticed that for about the past 6 months (or possibly longer), a recurring subscription charge has been deducted from my VakıfBank ...
Find My Kids is not responding to my emails! I accidentally purchased the wrong subscription and I want a refund. I sent an email, but I have not received any reply. I request a refund for my payment. The app is not useful to me anyway. I hope you see this message and process my refund. I expect a r...
Although my annual subscription to the Findmykids app is still active, an amount of approximately $13 was charged to my card on November 15, 2025, without my knowledge. However, my subscription renewal date is shown as March 3, 2026. This is the first time I have encountered such an issue with a su...
My account was charged for renewing a Findmykids subscription without ever asking if I wanted to continue. I never set up an automatic payment. I was charged for an app I don’t use, and the money was withdrawn without my consent. Even though I canceled everything and deleted the app without using i...
Even though I canceled the Findmykids app, it no longer appears under my subscriptions, and yet money is still being withdrawn from my card every month. It also cannot be canceled properly. As a last resort, I had to cancel my credit card. I request that my subscription be fully canceled and that th...
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