I purchased and started using the Findmykids mobile application based on the features advertised in its promotions and descriptions. However, as soon as I installed the app, I realized that many of the features presented in the advertisements are either completely missing or not active within the application.
First of all, the “listen to surroundings” feature, which is clearly advertised, does not exist in the app. Additionally, the app restriction section on the child’s device does not provide detailed or individual control options. There is also no feature that shows how much time is spent on specific apps. As a result, I cannot use the product as advertised and cannot achieve the level of safety and control I expected.
I request that all features stated in the advertisements and descriptions be fully provided and activated in the application. I expect the product to function as promoted, the promised features to be added promptly, and to be informed accordingly.
I have been experiencing an ongoing issue with the “listen to surroundings” feature in the Findmykids app. I can use the feature when my child is at home; however, when my child goes outside, the audio does not start at all and I am unable to listen. Just two days ago, I tested it again and noticed ...
Hello, I have been using Findmykids for a year and recently reinstalled the app. When my child switched to an iPhone, the option to listen to surrounding sounds disappeared. I don’t understand why this feature is gone, especially since it was the most useful part of the app for me. If there is no so...
On March 16, 2026, at 11:26:05 PM, I purchased minutes for the “listen to surroundings” feature in the Findmykids app by paying 19.99 TL. Although the payment was successfully charged to my account, no minutes were added to my account within the app. I am using the application on an Android phone. ...
A few weeks ago, I purchased the CarePlus package of the Find My Kids app for approximately one year. Previously, I had used a 6-month package provided by Vodafone when I first got the line, and although there were minor delays, I was generally satisfied at that time. However, I am now extremely dis...
About 5 days ago, I purchased a subscription to the Findmykids app for approximately $18 (600 TL). However, I am unable to use any of the features that I consider to be essential. In particular, I want to restrict or set time limits on the apps my children use on their iPhones. But whenever I try to...
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