Findmykids Subscription Not Canceled and Still Charging

Berna
Findmykids
11

I don’t even remember when I downloaded the Findmykids app, and it hasn’t been installed on my phone for a long time—I’m not actively using it. Despite this, I recently noticed that for about the past 6 months (or possibly longer), a recurring subscription charge has been deducted from my VakıfBank account every month as a mail order/subscription payment.

I do not accept being charged for an app that I do not use and that is not even installed on my device. I did not cancel the subscription through the app or Google Play because I was not even aware that my subscription was still active.

I request that Findmykids immediately cancel this ongoing subscription and refund all charges that have been unfairly collected over the past 6 months.

Comments

Q&A: Explore Popular Queries

Check out the solutions and tips on this topic.

Findmykids subscription keeps charging me after cancel, how can I stop it?

16 Complaint

I was charged twice by Findmykids for one plan, what can I do to get a refund?

15 Complaint

Similar Complaints

Findmykids Charged Me Without Consent, No Refund Given

Aysun
Findmykids
29

My account was charged for renewing a Findmykids subscription without ever asking if I wanted to continue. I never set u...

Findmykids Subscription Not Canceled, Still Charging Me

Ferhat
Findmykids
26

Even though I canceled the Findmykids app, it no longer appears under my subscriptions, and yet money is still being wit...

Findmykids Charged ₺300 Despite Free Vodafone Subscription

Aslı
Findmykids
28

Even though I have a free one-year subscription from Vodafone, Findmykids still charged me ₺300 for a subscription. I h...

Findmykids Refund Request for Accidental ₺2,000 Purchase

Gökçe
Findmykids
12

I accidentally purchased a Findmykids subscription and I want my money refunded. It’s not a small amount — nearly ₺2,000...