On March 16, 2026, at 11:26:05 PM, I purchased minutes for the “listen to surroundings” feature in the Findmykids app by paying 19.99 TL. Although the payment was successfully charged to my account, no minutes were added to my account within the app.
I am using the application on an Android phone. To check if the issue was resolved, I restarted the app, but my listening minutes were still not credited, and I am unable to use the service. Not being able to access a service I paid for has caused me inconvenience.
I request that Findmykids add the purchased listening minutes to my account as soon as possible.
I purchased the Findmykids app with a one-year prepaid subscription for ₺599 to use it with the Smart Blue smartwatch, which was shown in the app’s list of compatible devices. However, even though I carefully followed all the setup instructions in the app, I keep receiving a warning that my watch i...
On October 25, 2025, I made a $6 payment to the Fitme app. The payment was immediately withdrawn from my account, but I have not been able to log into the app since then. My Turk Telekom mobile line is currently disconnected, which prevents access. I was provided with a Google login password, but ev...
On April 3, I used Findandloc once to locate my daughter’s phone and paid the advertised ₺21 for that single-use service. That was all I agreed to. However, on April 4, I noticed a ₺599 charge on my account—without my consent or authorization. It appears a monthly subscription was activated, even th...
On April 3, I used Findandloc to help locate my daughter’s phone. I paid the ₺21 fee as shown for a one-time service and assumed that would be the end of it. But to my surprise, on April 4, my account was charged ₺599 without my consent for what appears to be a monthly subscription—one I never signe...
On October 19, 2025, I used the Geofind mobile app once on my Android device through Google Play, and $1 was charged to my account for that transaction. However, on October 20, 2025, I noticed an additional $18 payment taken from my account, even though I did not use the app again or log in. I only ...
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