Findmykids stops tracking my child location randomly, how can I fix this issue?

If Findmykids stops tracking your child’s location randomly,

Check permissions first;

• On your child’s phone:
– Location → Set to Always allow
– Enable High accuracy (GPS + Wi-Fi)
– Turn OFF “Approximate location” (use precise)

• Important:
– Limited permissions are the most common cause

Disable battery restrictions;

• Go to:
– Settings → Battery → App battery management

• Do:
– Set Findmykids to “Unrestricted” / “No limits”
– Turn OFF battery saver / power saving mode

• Why:
– Android/iOS may stop tracking in the background

Check internet connection;

• Make sure:
– Mobile data is ON
– Wi-Fi is stable

• Tip:
– Location won’t update without internet

Enable background activity;

• On Android:
– Allow background data usage
– Disable “sleeping apps” for Findmykids

• On iPhone:
– Enable Background App Refresh

Update the app;

• Check:
– App Store / Google Play → Update Findmykids

• Also:
– Restart both devices

Reinstall if needed;

• Delete and reinstall the app on both devices
• Log in again and re-pair devices

Check device settings;

• Turn OFF VPN
• Ensure date/time is automatic
• Make sure GPS is fully ON

These are key fixes that we can offer. If you have more, please share.