I have been experiencing an ongoing issue with the “listen to surroundings” feature in the Findmykids app. I can use the feature when my child is at home; however, when my child goes outside, the audio does not start at all and I am unable to listen. Just two days ago, I tested it again and noticed that while it works perfectly at home, it completely stops functioning once my child leaves the house.
The app does not show any error message—it simply fails to start the listening feature when my child is outside. I have not yet contacted Findmykids customer service or in-app support regarding this issue. I also have a paid subscription, including payment for uninstall protection.
I request that Findmykids investigate this issue and ensure that the “listen to surroundings” feature works properly even when my child is outside, and that a permanent technical fix is implemented.
Hello, I have been using Findmykids for a year and recently reinstalled the app. When my child switched to an iPhone, the option to listen to surrounding sounds disappeared. I don’t understand why this feature is gone, especially since it was the most useful part of the app for me. If there is no so...
I have been using the Findmykids app for about 2 years. Over the last 1–2 months, the app has started showing my child’s location completely inaccurately. It shows my child outside when they are at home, at home when they are outside, and even places them in locations they have never been. Since I ...
On March 16, 2026, at 11:26:05 PM, I purchased minutes for the “listen to surroundings” feature in the Findmykids app by paying 19.99 TL. Although the payment was successfully charged to my account, no minutes were added to my account within the app. I am using the application on an Android phone. ...
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