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Chanel

Complaints

19 complaints
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Chanel Boutique Sells Counterfeit Jacket and Refuses Customer Refund

1

I recently discovered, through a professional authentication report, that the Chanel jacket I purchased from the Chanel ...

Beymen Sells Defective Chanel Fragrance to Longtime Customer

1

On April 29, 2026, I purchased a 50 ml spray bottle of Chanel No. 5 Eau de Parfum as a Mother's Day gift for my mother u...

Chanel Rouge Noir Mascara Triggers Severe Allergic Reaction and Eye Redness

1

Last night, I used Chanel Rouge Noir mascara—which I purchased from a store in Ankara—for the first time, and it trigger...

Chanel Rouge Noir Mascara Triggers Severe Allergic Reaction and Eye Redness
Chanel Rouge Noir Mascara Triggers Severe Allergic Reaction and Eye Redness
Chanel Rouge Noir Mascara Triggers Severe Allergic Reaction and Eye Redness

Chanel and Bvlgari Perfumes From Antalya Duty Free Had No Scent at All

September 12, 2025 4:02 PM49

On August 9, 2025, I purchased a total of four perfumes from the Duty Free store at Antalya Airport International Termin...

Chanel and Bvlgari Perfumes From Antalya Duty Free Had No Scent at All

Fake Narciso Rodriguez, Chanel Coco Mademoiselle and Exnia Perfumes

September 10, 2025 10:58 PM33

I recently placed an order through the website Parfüm İmzası (Order No: 0580*1700) and purchased three perfumes: Narciso...

Fake Narciso Rodriguez, Chanel Coco Mademoiselle and Exnia Perfumes

Chanel Perfume From Istanbul Airport Unifree Duty Free Leaks When Used

August 24, 2025 10:53 AM101

I purchased a Chanel perfume from the Unifree Duty Free store at Istanbul Airport. However, as soon as I started using i...

Chanel Bleu de Chanel Perfume Has No Longevity – Fades in 1 Hour

February 5, 2025 4:24 PM44

I purchased a Bleu de Chanel perfume from Istinye, expecting the luxury quality that Chanel is known for. However, I am ...

Chanel Perfume From Sephora Had Mismatched Batch Codes & a Defective Bottle

January 18, 2025 10:59 AM130

Order No: 8003933529 – I purchased a Chanel perfume from Sephora’s online store on January 16, and it was delivered on J...

Chanel Perfume From Sephora Had Mismatched Batch Codes & a Defective Bottle
Chanel Perfume From Sephora Had Mismatched Batch Codes & a Defective Bottle
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I Got Breakouts and Dull Skin from Chanel Skincare Despite the High Price Tag

January 10, 2025 3:59 PM48

I’ve been using a Chanel skincare product for about a month now—not even daily—and I’m honestly shocked at how poorly it...

I Got Breakouts and Dull Skin from Chanel Skincare Despite the High Price Tag
I Got Breakouts and Dull Skin from Chanel Skincare Despite the High Price Tag

Sephora Chanel and YSL Perfumes Lack Longevity – Doubtful Authenticity

September 16, 2024 1:39 PM62

I purchased several high-end perfumes, including Chanel, Dolce & Gabbana, and YSL, from Sephora, and I am extremely disa...

Disrespectful Service at Chanel Beauty – Disappointing Experience

July 27, 2024 3:42 AM26

On July 26, I visited Chanel Beauty at IstinyePark to purchase a specific lipstick. When I asked a male sales associate ...

Received Wrong Chanel Item and No Response for Refund or Replacement

July 13, 2024 11:22 AM27

I ordered Chanel sandals but received Chanel slippers instead. The item sent was worth more than what I paid, yet I stil...

Received Wrong Chanel Item and No Response for Refund or Replacement
Received Wrong Chanel Item and No Response for Refund or Replacement

Chanel Perfume from Duty-Free Stains Clothes and Fades Quickly

May 5, 2024 6:23 PM73

On April 23, 2024, we purchased a 100ml Chanel women's perfume for my wife at the Duty-Free shop in the international te...

Chanel Perfume from Duty-Free Stains Clothes and Fades Quickly
Chanel Perfume from Duty-Free Stains Clothes and Fades Quickly

Chanel Perfume Return Request

May 1, 2024 2:18 PM49

I recently purchased a Chanel product from Sephora Online, only to discover that its production date is from 8 years ago...

Chanel Perfume Return Request

My Chanel Coco Mademoiselle Perfume Arrived Cracked

April 26, 2024 6:57 PM100

Over the weekend, I bought Chanel Coco Mademoiselle perfume for my wife from Istanbul. Upon opening the box and removing...

My Chanel Coco Mademoiselle Perfume Arrived Cracked
My Chanel Coco Mademoiselle Perfume Arrived Cracked

Chanel Perfumes from Sephora Have No Scent - No Response After Three Weeks

March 27, 2024 10:34 PM66

I reported to the authorities at Sephora that the three Chanel perfumes I purchased had no scent. I sent product images ...

Chanel Perfumes from Sephora Have No Scent - No Response After Three Weeks
Chanel Perfumes from Sephora Have No Scent - No Response After Three Weeks
Chanel Perfumes from Sephora Have No Scent - No Response After Three Weeks
Chanel Perfumes from Sephora Have No Scent - No Response After Three Weeks
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