On December 6, 2024, I purchased a 100 ml Coco Chanel Mademoiselle Eau de Toilette from Sephora Online during a discount campaign, paying ₺4,352.34. After receiving the product, I noticed that the bottle cap was defective. Following Sephora customer service’s request, I sent the perfume in for inspe...
On August 9, 2025, I purchased a total of four perfumes from the Duty Free store at Antalya Airport International Terminal 2. These included one Chanel Eau Splendide for €120 and two Bvlgari perfumes for a total of €190. To my shock and disappointment, all of the perfumes I purchased turned out to ...
I recently placed an order through the website Parfüm İmzası (Order No: 0580*1700) and purchased three perfumes: Narciso Rodriguez 100 ml, Chanel Coco Mademoiselle, and Exnia. I received the products in Antalya and paid via IBAN transfer. The items were advertised as original and long-lasting, but ...
About two years ago, I purchased a pair of Chanel sunglasses (Model: 8056597785525/00V/A71224X08101S1705 / occi / square sungl acetate rouge irise + bordeaux) from the Chanel store in Izmir IstinyePark, paying around ₺12,000. From the very beginning, I have experienced a constant issue with the tem...
I purchased a Chanel perfume from the Unifree Duty Free store at Istanbul Airport. However, as soon as I started using it, I noticed that the bottle was leaking every time it was sprayed. This is both inconvenient and unacceptable, especially considering the high price and the premium reputation of ...
I purchased a Bleu de Chanel perfume from Istinye, expecting the luxury quality that Chanel is known for. However, I am extremely disappointed because the scent barely lasts an hour and has no noticeable projection. I have used this fragrance before, and it was never this weak, so I don’t understan...
Order No: 8003933529 – I purchased a Chanel perfume from Sephora’s online store on January 16, and it was delivered on January 18. However, when I opened the box, I immediately noticed that the batch code on the bottle did not match the code on the box—both codes should be identical, but they were c...
I’ve been using a Chanel skincare product for about a month now—not even daily—and I’m honestly shocked at how poorly it performs given the high price. Instead of improving my skin, it makes my face look dull and flat every time I use it. Even worse, it causes breakouts, which I never expected from ...
I purchased several high-end perfumes, including Chanel, Dolce & Gabbana, and YSL, from Sephora, and I am extremely disappointed. The longevity is practically nonexistent, which makes me question their authenticity. I returned the perfumes for inspection, but when they were sent back, no exchange or...
On July 26, I visited Chanel Beauty at IstinyePark to purchase a specific lipstick. When I asked a male sales associate for assistance, he responded with a cold, dismissive tone, saying, “I’m attending to a customer right now; please wait.” Later, when my boyfriend, feeling tired, sat on a chair by ...
I ordered Chanel sandals but received Chanel slippers instead. The item sent was worth more than what I paid, yet I still returned it, expecting to receive the correct product. They assured me that my item would be sent, but it's been 10 days, and I haven't received the product or any response to my...
I purchased Chanel Coco perfume from Sephora, but I was disappointed to find that the scent doesn’t last. I reached out to customer service to explain the issue, and they asked me to send photos of the perfume via email, which I promptly did on May 8, 2024. However, despite waiting a month and a hal...
On April 23, 2024, we purchased a 100ml Chanel women's perfume for my wife at the Duty-Free shop in the international terminal of Antalya Airport. We paid by credit card and boarded our flight abroad. A few days later, my wife tried the perfume and was shocked. She asked me if it was possible that t...
I recently purchased a Chanel product from Sephora Online, only to discover that its production date is from 8 years ago. I immediately emailed Sephora about this issue, but it's been 13 days, and I haven't received any response whatsoever. It seems this matter might need to be escalated to Consumer...
Over the weekend, I bought Chanel Coco Mademoiselle perfume for my wife from Istanbul. Upon opening the box and removing the wrapping, I noticed a crack on the bottom right corner of the bottle. As soon as my wife placed the perfume on the table, it leaked everywhere. The store where I purchased it ...
I reported to the authorities at Sephora that the three Chanel perfumes I purchased had no scent. I sent product images via email for inspection. It has been three weeks now, and I still haven't received a response. When I call, they tell me they're waiting for a response from the authorized firm. I...
I ordered the Blue de Chanel perfume from Sephora's online store, but it absolutely does not last even 5 minutes on my skin. The longevity is zero. I submitted a request for the product to be inspected and sent a photo. They requested a PDF format, which I provided, but I received a response asking ...