I was charged twice by Findmykids for one plan, what can I do to get a refund?

If Findmykids charged you twice for one plan,

Confirm it’s a real double charge;

• Check your bank:
– Same amount + same date = likely duplicate
– If one is “pending,” it may disappear in a few days

• Important:
– Only act if both charges are fully posted

Gather proof;

• Collect:
– Bank statement showing both charges
– Receipt or subscription confirmation
– Screenshots of your account

• Why:
– You’ll need this for refunds or disputes

Contact Findmykids first;

• Email:
– [email protected]

• Write:
– “I was charged twice for one subscription. Please refund the duplicate charge.”

If the problem remains unresolved after contacting support, consider filing a complaint on Xolvie to raise awareness and pursue a resolution.