FedEx shipment stuck in customs with no updates for days, how can I resolve?

First check the tracking information on the FedEx Tracking Tool (https://www.fedex.com/en-us/home.html) to confirm the current status.

Customs delays can arise as a result of missing paperwork, unpaid duties, or further inspections. Review any FedEx alerts for demands for missing papers or money.

For further assistance, contact FedEx customer support directly. Call their helpline (1-800-463-3339 in the United States) or visit their Customer Support Page (https://www.fedex.com/en-us/customer-support.html) for country-specific contact information.

Provide your tracking number and shipment information, and inquire about the cause of the delay. The FedEx representative can consult with their customs brokerage team and offer advice on how to resolve the situation.

If the delay is due to customs restrictions, FedEx may request extra documentation such as invoices, declarations, or proof of payment. Respond quickly to any requests to avoid further delays.

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