My commercial shipment with tracking number 885191222031, sent from Belgium to Istanbul, has not been delivered to me since October 15, 2025. FedEx claims there is a missing document, but I have not been asked to provide any missing paperwork. Moreover, I was never informed about which document is supposedly missing. I have tried multiple times to contact FedEx customer service regarding this issue, but no one has been helpful or provided a clear response. The shipment consists of four large pallets containing valuable materials that must be delivered to my customer. Due to this delay, I am experiencing serious issues in my business and customer satisfaction. I urgently request that FedEx resolve the problem with my shipment or provide me with the contact information of the responsible staff handling this case.
As a customer of FedEx, I am reporting the loss of my commercial shipment (tracking number: 390952632), which was supposed to be delivered to my company, Consultra, at our Istanbul address. The package was sent by Autexıer/FR on 02/17/2025 but never arrived within the promised timeframe. Despite mul...
On June 18, 2025, my products were picked up from Switzerland and were initially scheduled for delivery on June 20. However, the shipment was first delayed for two days in Switzerland, then unnecessarily routed through multiple countries. Later, FedEx sent an apology email explaining that the delays...
I am experiencing a serious issue with FedEx cargo at Özdemir Customs Brokerage, Istanbul branch. My gift package (tracking number: 884774276863) has not been delivered to me and has been held in customs for about three days. Despite my willingness to complete all necessary procedures and payments, ...
On October 12, 2025, my shipment with tracking number 1ZA294D26800136727 has been missing since Wednesday, October 8, 2025. I contacted UPS customer service, and they told me I would be informed soon. However, it has been four days, and I still haven’t received any update. This shipment was suppose...
I sent an international shipment from Kocaeli, Turkey to Germany via Aras Cargo and then FedEx with tracking number 395649920929, but it hasn't been delivered to the recipient since March 10th, 2023. I urgently need your help in this matter. I haven't received a satisfactory response from customer s...
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