My Package Was Not Delivered Despite SMS Confirmation by Aras Kargo


I sent an urgent and critical document from South Africa, and I believe FedEx lost it. Instead of taking responsibility for their inadequate service, they attempted to shift the blame onto Aras Kargo. This is not only unprofessional but also highly offensive, as I did not choose Aras Kargo—FedEx did.
The lack of accountability and the poor handling of this situation have caused me immense stress and inconvenience. Your negligence has left me in an extremely difficult position, and rather than owning up to the error, you simply pass the blame onto a third-party company.
I will never use FedEx again and will advise everyone I know to avoid your services. Furthermore, I plan to share this awful experience across social media platforms. Your service was unprofessional, inadequate, and unethical. FedEx should be ashamed of itself.


Aras Kargo did not deliver my package, yet I received a message stating, "Your shipment has been delivered." However, I never received anything. I have no idea where my package is or who will cover my loss. No one from Aras Kargo has contacted me, and despite my attempts to get information, I am lef...

A file (containing Power of Attorney) was sent to me by the insurance company to be delivered via Aras Cargo on 03.06.2025. Your courier jammed the cargo that came to me into the door of another address and left it at another address without informing me, without getting any signature or delivery co...

I sent a package with Aras Cargo on 11.10.2024, shipment number 4088058919380. The package was not delivered to the address written on it but instead left at a place called Mal Kabul3, as they claim. Despite calling the branch numerous times, I could not reach them by phone. After opening a complain...

I am writing to express my frustration with the ongoing delivery problems I face with Aras Kargo. The delays are one thing, but the unprofessional and dismissive attitude of your staff makes matters worse. For instance, a shipment sent on January 18 still hadn’t been delivered to Seferihisar from Bo...
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