I purchased a product from China, and FedEx was responsible for the shipping. However, FedEx has caused nothing but trouble and unnecessary complications throughout the process. They seem determined to avoid delivering the package or standing behind their service.
The item is worth just $14, yet FedEx directed me to involve a customs broker, creating unnecessary delays and frustration. This situation makes no sense for such a low-value item. A company that values its customers would never work with a shipping provider that handles deliveries so poorly. I urge FedEx to resolve this issue immediately and deliver my package without further excuses. It’s unacceptable to deal with such a lack of professionalism.
I shipped a package from China with FedEx, with a total value of $123 and it has been held at customs since November 3, 2025. During this entire period, I have not received any clear information or guidance from FedEx regarding the customs process. If I am required to pay taxes, I am ready to pay th...
I bought a product from China on July 14, 2023, and the seller assured me that FedEx would deliver it quickly. The seller even contacted FedEx to schedule the delivery. The product arrived in about a week, but customs officials classified it as an electronic device and placed it on the red list. Fed...
I've been waiting for my package for more than 15 days, and despite numerous complaints, FedEx has yet to deliver it. It's extremely inconvenient to have paid for a service that isn't being delivered as promised. I attempted to contact their customer service department, but they appear unconcerned a...
I've been experiencing a frustrating issue with FedEx when it comes to receiving my international shipments. They inexplicably hold my packages at customs without providing any reason for the delay. To make matters worse, when I reached out to the so-called authorized personnel, Mr. P**, via email, ...
We can't communicate with the huge Fedex, my products are waiting for customs processing, no one responds! My product that came from China with Fedex was put on hold for customs processing on August 27, we talked to Ms. E***, she directed me to a customs officer, the people we talked to said that th...
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