For the past 15 days, I have been experiencing an unusual noise problem with my Electrolux EW8H3966IB model 9 kg capacit...y dryer every time I use it. I have never operated the machine fully loaded; while I have used all the programs, I mostly prefer the Mixed XL and Cotton programs, and the issue occ
Last summer, I purchased the Electrolux EXP34U339HW portable air conditioner, trusting its 12,000 BTU capacity to cool m...y 24 m² room. Unfortunately, the product failed to meet my expectations. It couldn’t cool the room sufficiently and was far from “silent” as advertised—it runs quite loudly. The fi
I purchased an Electrolux washing machine via Trendyol in 2022. Just six months after the purchase, it started leaving b...lack oil stains on white laundry. We reported the issue to the service center; they picked up the machine and replaced the drum, stating it was defective. The same problem occurred
I’ve hardly been able to get any use out of my Electrolux dryer since the day I bought it. It doesn’t dry clothes proper...ly, even after 10 hours. I’ve contacted customer service and the service center multiple times, leaving several requests, but they’ve shown no real interest. Each time, they return
I bought the Electrolux ES62HB25UV 600 PureQ9 model vacuum cleaner about 2.5 years ago. After just one year of use, the ...suction power dropped by 50% and it started shutting down on its own during use. I sent it in under warranty, and they confirmed a motor failure and replaced the motor at no cost.
We bought an Electrolux vacuum cleaner from Media Markt, and honestly, we regret the purchase. Previously, due to an int...ernal filter issue and the bag tearing—even though it was still under warranty—I had to pay nearly ₺1000 to your service center in Bursa to get it repaired. On top of that, the rud
The Electrolux EW7H458ST dryer is a complete disappointment. I purchased it online on January 26, 2024, and within less ...than a year, it has already had two sensor failures. In a major city like Ankara, the brand has only two authorized service centers, and we were told that the sensor had to be orde
On 28.11.2022, I bought an Electrolux brand and EW7H458ST model 8 kg dryer. The service provided an additional 4-year wa...rranty to ensure that my product was protected for longer. Even though my product was still under warranty, when I contacted customer service, I was treated as if I had bought the
The WQ71-P52SS cordless vacuum, which was under warranty, malfunctioned three times and was sent for service each time, ...only to break down again. We visited the store to request a replacement, but they forwarded the product to the Authorized Service. Despite our replacement request, the service offe
On January 21, 2025, service came for my Electrolux brand Dryer. It is fixed with the camera records of our building. It... was stated that there was a capacitor malfunction and waited for the part. On January 30, 2025, the condenser was installed. The machine did not dry again, whereupon it was said t
Since the day we purchased our Electrolux refrigerator from Teknosa on March 25, 2023, there have been dents on the door.... At first, they were not very noticeable, but over time, they became deeper. When we asked the service team, they said the dents might have occurred due to pressure during storage
I bought an Electrolux dryer in February 2023. The machine, which we love to use, started leaking water before the warra...nty period ended. I immediately called the Electrolux customer representative. The customer representative gave information about filter and heat exchanger cleaning. However, I sai
On March 8, 2023, I purchased an Electrolux EW6F3146BEB model washing machine through the Hepsiburada website, trusting ...the product reviews posted there. Shortly after, stains started appearing on our clothes. Initially, we thought the stains were caused by something else, but when previously spotle
In July, we received our brand-new Electrolux 700 series (EP71AB14UG) vacuum cleaner, which we took to the authorized se...rvice center for the second time on November 2, 2024. Despite more than a month passing, it still hasn’t been repaired or returned. During our first visit, we were told, "There’s n
I purchased the Electrolux EW6F3146BEB 10 kg 1400 RPM washing machine from Teknosa on 28/07/2022 and have faced repeated... issues with it damaging fabrics, including curtains and cotton shirts, by pulling threads during washing. Despite contacting the authorized service in June 2024 and again in Novem
I purchased an Electrolux KODDP77WX pyrolytic oven about two years ago, which came with a three-year warranty. However, ...within the warranty period, the oven's inside back panel began to decay, and the door's elastic band started to wear and tear on its own. We only used regular pyrolysis cleaning an
I purchased the Electrolux UltraOne EUOC9GREEN vacuum cleaner on 18.07.2023, and it broke down after one year. I contact...ed Electrolux customer service for assistance, and they directed me to "Altıyaprak Teknik", an authorized service center in Giresun. I reported the malfunction to the service, and
On 21.01.2023, I bought an Electrolux brand EW7H458ST model dryer from Media Markt. When the machine took the laundry ou...t without drying and leaked water, I called the service because the product was under warranty. It was stated that water had accumulated in the heat exchanger filter area and that
We made a service request regarding the squeezing and drum noise complaint of the Electrolux Brand EW8F161PSTC model was...hing machine that I bought on 25.11.2022. In the checks carried out by the service, they stated that there was a problem with the pistons of the machine and that they opened a requ
We experienced an issue with our Electrolux washing machine model EW6F4923EB. We were notified on June 3rd about a servi...ce request, stating that the drum required replacement. Unfortunately, the part still hasn't arrived, even though it's been two months. Every time we make a call, we are consistent
I'm extremely disappointed with Electrolux's poor customer service. It's been 37 days since my washing machine broke dow...n, and it's still not fixed! This is incredibly frustrating, especially considering it's still under warranty. Whenever I make a call, they consistently give me the same response a
Our mobile air conditioner broke down 2 times with the "same fault" within the warranty period. (10 july 2023, 3 Jun 202...4) According to the relevant law, replacement or refund is required, but it is not accepted, and it is said that the headquarters has ordered repair. my device was taken to service
On October 17, 2021, I purchased an Electrolux LNT7ME46W2 model 510-liter no-frost refrigerator with a bottom freezer. T...he first breakdown occurred on September 25, 2023, just months before the warranty expired. During the late summer heat, we had to discard more than half of our food and beg neighb
My Electrolux dryer broke down three months ago. When I called the service, they said the repairs weren't covered under ...warranty. They quoted me 6,800 TL to fix it, which I agreed to without knowing if it was fair. Later, I realized they were overcharging me. I contacted Electrolux directly, and the
